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When I hit scan the screen says no scan options

I can't get my scanner to scan when I hit the scan button, it only says no Scan options

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  • Anonymous Apr 13, 2009

    I have the same problemc can someone help

  • Norman  J Weimar Jr
    Norman J Weimar Jr May 11, 2010

    What model

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  • Printers & C... Master
  • 5,695 Answers

It means you don't have the require circuit boards and memory to scan is this a Konicaminolta Di or Bizhub series

Posted on Aug 01, 2009

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Hp 6210 officejet all in one ... want to test scanner only. Took 16 hour tech assist to download (software was not provided by work associate). Ink cartridges do need to be replaced. Want to test the...


yes, you can test the scanner without inks.
use the hp solution center c01810967.gif installed on the computer Double-click the HP Solution Center icon (c01810967.gif ) on your desktop
  • For photos or artwork : Click the on-screen Scan Picture "button" in HP Solution Center.
  • For a text document with or without graphics : Click the on-screen Scan Document "button" in HP Solution Center.
    For the HP Solution Center "button" that you are using ("Scan Picture" or "Scan Document"), set the option to prompt for settings each time you scan, and then click OK .
    • Scan to: Select your scan destination from the drop-down list.
    • File Type: Select the file type from the drop-down list.
    • ...Save Options...: (available only for certain "Scan to" destinations): For example, if you are saving to a file, click this option to select your Save Location .
    • Show preview...: Select this check box if you want to see a preview before the actual scan.
      Click Scan

Jun 05, 2011 | HP OfficeJet 6210 All-In-One InkJet...

2 Answers

Which software to scan ?


Down load the software for your windows 32 or 64 bit here:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=1138373&

You need the full package to use the scanner.

To scan a picture or document, follow these steps: Step one: Load the item to scan You can scan from the scanner glass or from the ADF (Automatic Document Feeder) tray, if your product has one.
  1. Make sure that the product is connected to the computer.
  2. Turn the product on.
  3. Load the picture or document:
    • Scanner glass : Place the item with the print side down on the scanner glass, and then position it according to the engraved guides around the glass (usually on the right-front corner or the left-front corner). Close the scanner lid.
    • ADF : Place the item into the document feeder tray. The printed side faces up and the top edge goes into the tray first. Adjust the width guides to fit the item. CAUTION: Do not load photos in the ADF. Use the scanner glass instead to prevent damage to photos.
Step two: Scan the item
  1. Open HP Solution Center with one of the following methods:
    • Click Start , click All Programs , click the HP folder, and then click HP Solution Center
    • Double-click the HP Solution Center icon (c01810967.gif ) on your desktop.
  2. If you have more than one HP device installed, click the tab or icon for the product that you are using to scan.
  3. Use one of the following methods to start the scan:
    • For photos or artwork : Click the on-screen Scan Picture "button" in HP Solution Center.
    • For a text document with or without graphics : Click the on-screen Scan Document "button" in HP Solution Center.
    A screen displays to prompt for scan settings. If a settings screen does not display before the scan starts, a preference was set to bypass the prompt. To adjust settings, follow these steps to turn the prompt back on:
    1. Cancel the scan, return to the home screen of HP Solution Center, and then click the Settings option.
    2. For the HP Solution Center "button" that you are using ("Scan Picture" or "Scan Document"), set the option to prompt for settings each time you scan, and then click OK .
    3. Start the scan again.
  4. Read through the various options for the scan settings. Make selections for at least the following items:
    • Scan to: Select your scan destination from the drop-down list.
    • File Type: Select the file type from the drop-down list.
    • ...Save Options...: (available only for certain "Scan to" destinations): For example, if you are saving to a file, click this option to select your Save Location .
    • Show preview...: Select this check box if you want to see a preview before the actual scan.
    c01940398.gifImportant : HP Solution Center software versions vary, depending on the age of your product, and whether you installed updated software after the initial setup. For specific instructions on all the settings the software offers, click the Help button on the home screen or settings screens in HP Solution Center.
  5. Click Scan . The preview screen might display, if you selected an option to show a preview. Use the options on the preview screen to make any desired adjustments before you complete the scan.
After the scan completes, it goes to the destination that you specified in the settings. hpweb_1-2_plus.gifhpweb_1-2_minus.gif Using the scan button on your printer HP recommends that you first get comfortable with using the "Scan Picture" and "Scan Document" on-screen "buttons" in HP Solution Center as explained in the previous steps. By doing this, you determine the scan settings that you use most often, and then you can more easily set up the scan button on your printer. c01940398.gifImportant: Before you use the scan button on your printer, use HP Solution Center to create the settings for that button . For example, you need to decide whether you want a settings prompt screen and a scan preview for each scan. Also, you must create the list of "shortcuts" that you want to display on the front panel of the printer. To get started, click Settings , click Scan Settings , click Button Settings , and then click the tab for Front Panel Scan Buttons . Read through the options, and then create the settings that you want.

Mar 03, 2011 | HP Officejet 4355 All-In-One InkJet...

1 Answer

How do I use the scanner on my printer? I push the scanner button and nothing happens.


You have to configure the scanner utility in the printers software that is installed in your computer in order to use the scan button and send the command from the printer to the computer.

This is completely different then using the scan option by accessing it in your computer and sending the signal to scan from computer to printer.

Lets try using the computer to printer option first as its easier.

Go to "start" on the bottom left side of your computer screen

Slide up to programs and locate your Canon Pixma software and open it.

Choose the "Scan" option and hit "ok". Then just follow the prompts.

If its the first time using the scanner option, the software may ask you to confirm your choices for the default when choosing picture or documents. In general the software already has the default choices that are best for your machine in these areas. So just leave them alone and confirm them to continue on and use your scanner.

If this does not work for you or other issues come up while trying these instructions please clarify them and I will help you until able to scan right now.

Sep 27, 2010 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

HP LaserJet 3050 - can't scan to a pdf format


This is the only solution I found within the software. I went to the actual printer and hit the 'scan to' button. I selected SETUP from the menu options. It pulled up some software on my computer that shows the interface between the computer and the printer. I hit the NEW button. The next screen gave me some options and there was a checkbox option that said 'Show the TWAIN dialog after the scan...'. I checked that box. When I went to the next screen, it offered me PDF as an option and I made that my default. This process sets up a new menu option on your drop-down list when you scan. I named it 'PDF to computer' so I would know to pick it for pdfs. I tried to add it to the list of options available on the printer menu, but the new option I created disappeared after I hit UPDATE. But when I tried to scan something it was showing on my options list. When I tested it, it opened some software I never saw before and showed the image as it scanned, which I guess relates to the checkbox I marked. I've tried several times for hours at a time to find any kind of fix for this that didn't involve converting a file to pdf or loading a different software. This fix I found on my own just by hitting buttons on the printer. If you don't like this option, there is some free software out there that uses the scanner to create pdf's. I just didn't want to go that way.

Jul 16, 2009 | HP LaserJet 3050 All-In-One Printer

1 Answer

How do i use the scanner?


You might need to double check if the utility software has been installed properly. Run the utility program for your all-in-one printer and choose scanning option. Follow the instrusctions. Optionally you can place whatever you want to scan onto the scanner glass and hit scan button on the side of your printer. The scanning utility program should run automaticly.

Good luck!:)

Feb 14, 2009 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Morning, I need to scan a hard copy page on to my computer...not sure of the steps? I put page under the lid and hit scan button...


Normally, You can scan from scanner or your computer. Either way, you will have to save it onto your computer. If you hit the scan button, it should pull up the scan software for you, with options and preferences for you to choose from. If this is just for records/storage purposes, just choose the default settings and save it under a name and location you will remember. Hit scan and you should be good to go...

Dec 05, 2008 | Printers & Copiers

1 Answer

Printer won't scan a picture


I had the same problem, but I was able to scan my first photo today. If you are using Windows Vista and have Windows Photo Gallery on your system, you should be able to scan your photo/documents. Open Windows Photo Gallery 1. Click File, and then click Import from Camera or Scanner.
2. In the Import Pictures and Videos window, click the scanner that you want to use, and then click Import.


The rest should be self explanatory. Good luck!

Jun 17, 2008 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

CX6600 SCANNER


Download the Reference guide for your machine from th eEpson web site. It will inform you what you need to do to complete the scanning options. you can also download the Epson Scan utility to help with scanning to email etc.

Jun 02, 2008 | Epson Stylus CX6600 All-In-One InkJet...

2 Answers

No Scan Options Error Message


Vista?

Pressing of scan button feature is no longer supported by hp drivers, if installed correctly one scans using scanners and fax


When the scan button is pressed on the printer, nothing happens. The scan button does not work correctly. Solution Scan documents using Windows Fax and Scanning or Paint. Scanning with Windows Fax and Scanning
  1. Click the Start (c00845897.gif ) icon.
  2. Click All Programs .
  3. Click Windows Fax and Scanning .
  4. Click New Scan .
  5. Click File and then click Scan .
Scanning with Paint
  1. Click Windows .
  2. Click All Programs .
  3. Click Accessories .
  4. Click Paint .
  5. Click File and then click From Scanner or Camera .
  6. Click Scan .
Cause The drivers in the Windows Vista operating system do not support button press functionality on the printer. link to above info from HP

Dec 11, 2007 | HP OfficeJet 6210 All-In-One InkJet...

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