Question about Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

1 Answer

My Dyson Animal Dc07 is having problems suction problems

The brushes turn but there is no suction?

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  • 4 more comments 
  • barbara_j250 Feb 05, 2009

    Yes I did. It seems that when I put the machine in the tilted position the rollers stop rolling?

  • barbara_j250 Feb 05, 2009

    About 4 years old.

  • Sarah Johnson Feb 12, 2009

    Mine is the same, the suction is fine when I used the small roller attachment, this is great, but little suction on carpets and the rollers have trouble turning

  • jim beckwith May 11, 2010

    Well that means the warranty is probably off

    well I guess I would try a vacumn sweeper place now

  • jim beckwith May 11, 2010

    it got to be in the switch

    Ho old is it

  • jim beckwith May 11, 2010

    did you clean everything out amd make sure nothing is clog

    and the canister is in properly

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  • 134 Answers

The most common problem with this machine is that either the filters are blocked, or you have a blockage in the hose. Check and replace fiters if necessary.

Rob

Posted on Feb 09, 2009

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1 Answer

No suction from base but from hose have checked all on your page the roller brush turns well but no suction - not an old machine DC07 but been dropped. have checked all hoses & filters.


Hi there,

I'm sorry to hear you're having difficulties with your DC07. If you have suction from the hose but not through the cleaner head, it sounds as if you may have a blockage somewhere. Although I note you've already checked for this, you might want to take a look at our support guide to ensure you haven't missed anything:

http://www.dyson.co.uk/support/help.asp?article=98&product=DC07-ANIMAL

If the machine has been dropped, you may also want to check that the internal hose is still firmly attached to the machine at both ends, and is not split or damaged in any way. The video linked below shows where this hose is located, and how to replace it if necessary:

http://www.dyson.co.uk/support/help.asp?article=1989&product=DC07-ANIMAL

Hopefully this should allow you to resolve your issue without further assistance. However, if the internal hose appears to be correctly fitted and undamaged, and you cannot find any blockages, but still feel the cleaner is not picking up as well as it should do, please get in touch with us directly. One of our experts will be happy to provide the assistance you need. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support

Sep 07, 2011 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Dyson Animal, purple ball, no suction upright


you might be missing a blockage in the hose from the brushes to the dust collector Take apart the hoses and check

Jul 28, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Dyson Animal handheld brush not turning


Hi its Darran at Dyson.

We would recommend checking it for a blockage and a removing any hair or fibres from the brush bar.

As the brush bar relies on the suction power of your machine, it would be worth cleaning the filter and checking for blockages as this may cause a loss of suction will in turn stop the brush bar in the Mini Turbine head turning.

If you are still experiencing difficulties, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Liaison

Apr 10, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Vacuum brushes won't turn. It still has suction.


That means that you need to replace the belt that turns the roller brush. They naturally stretch and wear and you should replace this belt yearly. Here is the belt you need and the manual which has instructions on how to change it:

Dyson DC07 Belt and Manual

Dec 27, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Hi my dyson dc07 animal has suction but the brush bar wont turn. If I turn it on there is a horrible noise. The belt is still fine


The belt is probably worn or stretched. When this happens the belt won't turn the roller brush when it is against the carpet. Here is a link for the manual and links for the belt you need:

DC07 Manual

Replacement belts for DC07 w/ clutch system

Replacement belts for DC07 w/out clutch system

Nov 12, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

My dyson DC07 has no suction. motor runs, brush spins, just no suction.


hi..the reason to this problem may be the bottom pieces
might not have been fully seated.Take it apart and put it
carefully back together.This will solve the issue.
check it out..
thank u..
kindly rate my response..

Jun 10, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Dyson Animal with no suction from floor brushes


Check the canister seal for dirt or gaps. This is normally where the vacuum leak is.

May 14, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

2 Answers

Rotating brush will not turn on my Dyson DC07


Yes I had the same problem on my animal Dysom. There is a button on the top of the dysom that turns the cacuum on. Right beside that button is another one that turns on and off the brush!!! Good luck!!! I accidently one day bumped that button and couldn't get my brush to work but after troubleshooting it, that was my solution.

Jan 22, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

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