Question about Brother MFC-7820N Laser Printer

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Document Feeder jams

When I try to feed a document through the feeder, it jams. This is consistent, regardless if I use the feeder for 1 or more pages. the paper starts to feed and then the paper jams. When I pop open the feeder I noted that some of the paper came through towards the back but on the side closest to the front it is not coming through.

Any suggestions.

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I got adventurous and removed the screws holding the document feeder. I then used a can of air and blew into the gears and then reassembled the feeder. It works perfectly.

Posted on Feb 06, 2009

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Cannot clear error message "Document


Hi nigel_lester,

This error message "Document in ADF" that you are getting means that you need to remove foreign object from the Automatic Document Feeder (ADF). Kindly follow the procedure below in clearing document jams:

Document jams in the ADF (Document Tray)

1. First, press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF. 3. Then, open the Feeder Cover.
4. From under the roller to the Feeder Cover side, remove the jammed page.
5. If a document is not jammed, check the document feed area if there's foreign material. If there's any, carefully remove it.
6. Close the Feeder Cover.

NOTE:
  • If documents remain in the ADF after pressing during scanning, [Document in ADF] will appear on the LCD. Press so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.

Document jams in the ADF (inner side)

1. Press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.
3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.
4. Open the Document Cover and pull out the document from the inner side.
5. Close the Document Cover.
6. Close the Feeder Cover.

Note: When rescanning the document after clearing the error, rescan it from the first page.

Hope it helps.

Thank you for using Fixya.

Apr 02, 2011 | Canon Office Equipment & Supplies

Tip

Main Error MINOLTA DI 1611, DI 2011 Messages and Their Remedies


PAPER JAM A paper misfeed occurred in the
main unit.
Open the cover at the indicated
location, and then remove the
misfed paper. (“When the Message
(Flashing alternately)
OPEN XXX SIDE COVER
All misfed paper was not removed
from the main unit.
Check the message in the display
for the location of the paper misfeed,
and then remove the misfed paper.
ORIGINAL DOC.JAM A paper misfeed occurred in the
Document Feeder.
All misfed paper was not removed
from the Automatic Document
Feeder.
Open the Document Feeder Cover
and the Document Feeder, and then
remove the misfed paper.
(Flashing alternately)
OPEN DOC.FEED COVER
∗REMOVE PAPER IN
BYPASS TRAY∗
Paper is loaded in the Manual
Bypass.
Remove the paper from the Manual
Bypass.
FRONT COVER OPEN The Front Cover of the main unit is
open or not securely closed.
Securely close the Front Cover.
(Flashing alternately)
CLOSE FRONT COVER
DUPLEX COVER OPEN The Duplex Unit Cover is open or
not securely closed.
Securely close the Duplex Unit
Cover.
(Flashing alternately)
CLOSE DUPLEX COVER
DOCUMENT COVER
OPEN
The Document Feeder is lifted up
(while a document is loaded into
it).
Securely close the Document
Feeder.
(Flashing alternately)
CLOSE DOCUMENT
COVER
DOC.FEED COVER OPEN The Document Feeder Cover is
open.
Securely close the Document
Feeder Cover.
(Flashing alternately)
CLOSE DOC.FEED
COVER
TONER EMPTY The toner is empty. Copying and
printing cannot be performed.
Replace the toner bottle with a new
one.
SUPPLY TONER
PAPER EMPTY The selected paper tray has run
out of paper.
indicates the paper tray, and
“XXX” indicates the paper size.
Load paper of the specified size into
the specified paper tray.

on Dec 18, 2009 | Office Equipment & Supplies

1 Answer

The belt inside my scanjet 4200c has come off. How do I reattach it? I have opened the scanner. It looks to be relatively easy but I don't know how to attach the belt to the motor etc


Instructions

1 Lift the hatch on the feed tray and pull up the large green tab to the left of the roller. Remove any jammed or torn paper from under the roller and around the feed tray.
2 Pull the input feed tray out of the automatic document feeder. Grasp the feed tray with both hands and pull it straight out.
3 Check the interior of the automatic document feeder for jammed paper. Remove any jammed paper, then reinsert the feed tray into the automatic document feeder. Push down the feeder cover until you hear a click.

Mar 08, 2011 | HP Scanjet 4200c Flatbed Scanner

2 Answers

I have a Cannon Pixma MX320 all in one printer and I cant get it to stop saying document in ADF


Issue: ERROR LCD: DOCUMENT IN ADF
Solution: Remove foreign object from the Automatic Document Feeder (ADF) - MX310
Check the Automatic Document Feeder (ADF) for obstructions
Follow this procedure to check the ADF for obstructions. You do not need to turn off the power when clearing document jams.
Document jams in the ADF (Document Tray)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.

    openfeeder.gif


  3. Remove the jammed page from under the roller to the Feeder Cover side.


    remjammed.gif
  4. Pull out the jammed document from the ADF. If the document cannot be easily pulled out, proceed to section Document jams in the ADF (inner side).

    pullout.gif

  5. After removing the jammed document or if a document is not jammed, check the document feed area to make sure there is no foreign material. If you find foreign material, carefully remove it.
  6. Close the Feeder Cover.

    Note : If documents remain in the ADF after pressing the Stop/Reset button during scanning, "DOCUMENT IN ADF" appears on the LCD. Press the OK button so that the remaining document is automatically fed out.

    When rescanning the document after clearing the error, rescan it from the first page.

    Note: The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.
    In this case, reduce the number of document pages to approximately half of the loading capacity. Another alternative is to scan from the platen glass
    .

  • If documents remain in the ADF after pressing <Stop/Reset> during scanning, [Document in ADF] will appear on the LCD. Press <OK> so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.



Document jams in the ADF (inner side)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.


    openfeeder.gif
  3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.

    remjammed.gif

  4. Open the Document Cover and pull out the document from the inner side.

    opendoccover.gif

  5. Close the Document Cover.

  6. Close the Feeder Cover.

    Note: When rescanning the document after clearing the error, rescan it from the first page.
Document jams in the ADF (Document Output Slot)
If the document is jammed in the Document Output Slot, pull it out.
pulloutofslot.gif Note: When rescanning the document after clearing the error, rescan it from the first page.


Trust this is helpful. Please vote. :)

Dec 12, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

My fax is having a problem feeding pages through the document feeder, it doesn't always grad the page, and if it doesn't get it, it acts like it has a paper jam, what is causing this?


Open the document feeder. Inside you will find a grey feed roller. Cleaning this roller with a cloth dampened with water will help with these paper jams in the document feeder.

Sep 29, 2010 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

Document Feeder Jamming.


The feed rollers may be worn out and need to be replaced, you can try cleaning the rollers with some alcohol, this may also make it feed better. but if it starts to act up again it might be time for new rollers.

Hope this is of some help.
Ed

Apr 30, 2009 | Office Equipment & Supplies

1 Answer

The copy paper feed misaligns and jams, what's the fix? Jack


to fix misalign and paper jam problem, follow this steps.

Load one or two sheets of unused plain white full-size paper into the document feeder tray, and then press Start Copy Black to pull the pages through the automatic document feeder. The plain paper releases and absorbs residue from the rollers and separator pad.
NOTE: If the automatic document feeder does not pick up the plain paper, try cleaning the front roller. Wipe the roller with a soft lint-free cloth dampened with distilled water.

If the problem persists, or the automatic document feeder does not pick up the plain paper, clean the rollers and separator pad manually.

Follow the steps below to clean the rollers or separator pad.

1.Lift the cover of the automatic document feeder. This allows access to the rollers and the separator pad.
2.Lightly dampen a clean, lint-free cloth with distilled water, then squeeze any excess liquid from the cloth.
3.Use the damp cloth to wipe any residue off of the rollers or the separator pad.
4.Close the cover of the automatic document feeder.
This should solve the problem. Cheers!

Apr 25, 2009 | HP Officejet 6310 All-In-One InkJet...

2 Answers

Document Feed


first u switch off and switch on the machine, that time ur document feeder get rotating its not feeder problem. otherwise pls u check ur feeder driveres.

Jul 23, 2008 | Office Equipment & Supplies

1 Answer

Jamming of documents in autmatic feed for scan mode


One way to unjam that would be to take a stiffer plastic or manila folder and insert it slowly into the document feeder and the slowly push it through the feeder until you dislodge the jammed document out of the bottom of the feeder.
That is a common practice in removing jams in the feeder.

Mar 13, 2008 | Office Equipment & Supplies

1 Answer

Document feeder works for printing but not for scanning


Hi, When you had the doucment feed jam were you able to clean or remove any paper that might be blocking the paper to be scanned? It sounds like there is paper still in the document feeder , I would open the DF and check very closely to make sure no paper is in the way!Good Luck!

Dec 02, 2007 | HP OfficeJet 7310 All-In-One InkJet...

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