Question about Dishwashers
Our dishwasher is very new. We have to put the dishwashing soap in a hole and close the door to the hole. I didn't have any problems the first 2 weeks or so, but then I changed to Powerball detergent. This is a hard cube of detergent. It wasn't dissolving. So I changed to the gel pacs which I've never had a problem with, and they're doing the same thing. We run the dishwasher and when it's done and we open the dishwasher door the detergent door is open and the gel pac is sitting either on the door or at the bottom of the dishwasher undissolved.
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Posted on Jan 02, 2017
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Dishwashers use Bi-Metal strip to allow the dispenser to open/close. This strip when heat up causes the soap door spring to open up the dispenser. If this strip is not heated doesn't allow the door to open. The strip may not be getting 120V or maybe disconnected. Newer (plastic liner) dishwashers use a wax motor to open the soap dispenser. The plunger inside the wax motor slowly moves and pushes the plunger and door open. And, if this wax motor doesn't receive 120 volts, then it'll not work. Please check the voltage to the wax motor/Bi-metal strip; also inspect the connections to these.
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