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Detergent falls out and doesn't melt

Our dishwasher is very new. We have to put the dishwashing soap in a hole and close the door to the hole. I didn't have any problems the first 2 weeks or so, but then I changed to Powerball detergent. This is a hard cube of detergent. It wasn't dissolving. So I changed to the gel pacs which I've never had a problem with, and they're doing the same thing. We run the dishwasher and when it's done and we open the dishwasher door the detergent door is open and the gel pac is sitting either on the door or at the bottom of the dishwasher undissolved.

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  • Garth Jackson May 11, 2010

    Are you sure you are getting water in the machine and if so is it getting hot?(IE:are the dishes wet?)

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  • 640 Answers

Check water temperture its not hot enough..onthejob

Posted on Feb 18, 2009

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I have a whirlpool gu2400 dishwasher. The spring loaded soap dispenser door does not open during the wash cycle to release the soap.


Whirlpool dishwashers use a wax motor or a solinoid to release the door at a specific time during the cycle. So for proper cleaning the soap cup is nessesary . The part isn't that expensive and fairly simple repair.

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The detergent compartment on our dishwasher will open during operation. We have run the dishwasher three times and the detergent capsule remains in the compartment and is only partially dissolved. It...


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heatman101

l

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KitchenAid dishwasher soap door won't open


I took the door apart and found the degertent door solinoid looking like it over heated and melted to the cover flap and the insulation. See picture. I can't post pic as the max is 150kb.
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Next I go to Kitchenaid for a replacement - FREE it should be.

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