2 X 5334 copiers. 1 Dead and 1 has a toner moter fault U9-4?
Hi, I work for a not for profit Credit Union so money is tight. We have 2 of these machines. 1 hasnt worked (no power)n since it was moved from another branch office. Tested fuse but still nothing.
The other I broke this morning when changing the toner cartridge. A piece of plastic about 40mm long 1 mm thick and 2mm wide with some sort of catch _______I\ (best I could do) at the non broken end. I cannot find the same bit on the other machine otherwise I could swap them around. Any Ideas please.
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one of them may possible 1 did u turn toner bottle gear if it,s tight change toner bottle 2 did u check toner detector which is a micro electronic card rear of toner bottle if u have another tested card just swap it hope fully it would be fine let me know thank,s
The toner is not adding correctly into the developing assembly.
1) If toner hopper is overfilled, the toner motor worm gear splits as a result of the hopper becoming packed tight.
2) Sometimes the worm gear splits under normal use.
Toner moter drive fault. Bottle been put in wrong position. now jammed up machine. remove and turn machine off/on may work. If not have to reset error code in trouble mode. not a problem but engineer needed to do it.
E020 refers to incorrect operation of toner moter, jammed up toner hopper or motor stuffed....
If toner hopper is overfull, the toner motor worm gear splits as a result of the hopper becoming packed tight. If the hopper is 1/2 full or less, the worm gear splits under normal use.
add toner only when the toner light is lit, right away, and replace toner motor.
After verifying that the toner hopper is working properly, check that the web solenoid is activating. Clean the web solenoid and ensure free action. This has been known to clear an E020.
After verifying that all is well with the toner hopper unit, consider the DC controller.