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Packard bell easynote M5255

Hi
i have got the packard bell easynote M5255 with ex running,the problum i have got is as follows ,when i boot it up i get all the sounds that i should on boot ,but when i try to play sounds ( music or video i get a message no sound card found.the only reason i got it is so i can use my sony camcorder because vista does not like it so to save money i got the packard bell easynote M5255 but until i get sound i cant edit them .but i can download a movie from the camcorder and burn to dvd and it has got sound .so if you can give any info please do .if i have got to get a sound card can you give info on how to fit it please as i have no paper work for it .

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  • mick pearson
    mick pearson Feb 05, 2009

    hi thx for getting back to me about my packard bell easynote M5255.
    i will try and give as much info as i can i have gone as you asked in to the device manger / sound , video and game controls / in it i have got audio codecs / bluetooth AV/HS audio / legacy audio drivers / legacy video capture devices / media control devices / realtek ac97 audio and vedio codecs.when i double click the realtek ac97 audio its properties window opens and in the general window it says the the devices is working propely then at the bottom it says the device usage use this device (enabled).then if i go to the driver window driver provider -- realtek.. driver date 24/04/2003..driver version 5.10.0.5190
    hope this can help you to sort it out for me if any more info is needed i will try to give it to you
    thx again

    ****

  • mick pearson
    mick pearson Feb 05, 2009

    some more info that hope is helpful to you.the computer has got win xp running ok so when i go to the control panel and click the speaker icon when the window opens its says No Audio device the device volume is all greyed out so i cant try to do anything at all .and when i go into the audio everything is greyed out also .so as i said any help you can give will be of gr8 help



    ****

  • Jeremy Reddick
    Jeremy Reddick May 11, 2010

    Can you look in your device manager and see if there is a sound driver in your computer or not. It could be that the sound driver is disabled, not installed or bad. First you need to see what device manager says and try and update it.

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