Ok so i can sync files and they will play on my sansa, but i cant see them in the song menu under the sansa menu in media player. this means that i cant delete songs from the sansa, and makes it hard to add new songs. HELP
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Re: the files wont show up on my pc
Hi, 1. Make sure you Windows Media Player 11 (Goto Help --> About WMP --> v??) 2. If you do not have it, install it from this location: http://www.microsoft.com/mediaplayer3. Change the Mode on Device: Go into Menu --> Settings --> USB Mode:Auto Detect/MTP/MSC 4. Select MSC and it should work. If it does not try Powercycling your device (turn it off and then turn it on). 5. Try other modes as well. Keep the device in AutoDetect Mode and follow the instructions below:
i. Connect your Device ii. Right click on My Computer and select Manage iii. Select Device Manager iv. At the right hand side look out for Portable devices and click on the + symbol to display your device v. Right Click on the device and select Update Drivers vi. Select 'No, not at this time' and click Next vii. Select 'Install from a list or specific location' and then click Next viii. Select 'Don't search, I'll choose the driver to install' and then click Next ix. Select 'MTP Device' and then click Next. This should install the device and then should be ready for use Keep the device in AutoDetect Mode and follow the instructions below (for Vista):
i. Connect your Device ii. Right click on My Computer and select Manage iii. Select Device Manager iv. At the right hand side look out for Portable devices and click on the + symbol to display your device v. Right Click on the device and select Update Drivers vi. Select 'Browse my computer for driver software' and then click Next vii. Select 'Let me pick from a list...' and then click Next, viii. Select 'MTP device (or you may/not have WPD Device)' and then click Next to install it. Hope you have it now in your Vista as well. Let me know if you need further assistance
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I don't know if this will help delete what you don't want but plug the sandisk into your computer and open to view the contents. when you see the list of folders, at the top click on
make sure "show hidden files and folders" is checked. click ok.
then if you can see the folder you want to delete, highlight it and press the delete key on your keyboard. (if you want to save it, copy it to your hard drive instead).
to put on a cd this may be a roundabout way but is fairly simple.
put the cd in the computer, using windows media player rip it and save songs in a folder on the hard drive. save as mp3 (or wma should work, too.) you can read on the net how to do this. once the songs are in the folder, close media play. go to the folder and the hard drive and copy it to the sandisk . you can see on your computer if it is there. unplug from the computer and hopefully you can find it and play the songs.
ok so i called 1-866-sandisk and she told me how to fix it. you just flip the key lock at the top so you see orange, then hold down the record button. then you should get some sort of message on the screen. then you plug it in and under my computer a file should show up. you open it and make a folder in it called sansa.fwm (i think thats the right folder name, if not, try sansa.tmp or email me). then you unplug it and it should say formatting or something like that. once its done it should work.
I do mine through Windows Media Player
1)Plug in Sansa
2)Open up Windows Media Player and wait for the Sansa e250 icon to show up under the library. First time, might say 'What device is this' or 'Autoplay'-for autoplay,you click 'sync media files to Sansa e250 using WIndows Media Player'
3)When library shows, click 'Sync' if it is not already there.
4)Just simply click and drag the songs you want from the computer library to the list pane on the side.
5)Once your done, click 'Sart sync'
2)Wait for the icon under Library in WIndows Media Player
3)Go to Songs under Sansa e250
4)Right click desired songs and choose Delete. You only want to delete from Sansa e250-nothing else
The songs are in the wrong format - they need to be stripped of their DRM license (illegal) or converted to mp3 format. The best, most legal way to do this is to redownload the songs as an Mp3 file, or re-rip your CD's in Windows Media Player in Mp3 format.
these problems occur because
the user is trying to download a song format that the player does not
is in a certain format.The most common music file formats are Mp3, WMA, AAC
(iTunes), WAV, RA, etc.In addition,
every file format type is in a certain bitrate, size, etc.By far the most common issue is that the
music file contains a license or copyright (especially with WMA or AAC file
formats).Each Mp3 player only
recognizes a certain number of these formats.Every Mp3 Player is different.You will have to check your
Mp3 player’s product specifications (specs) or user’s manual to find out which
formats your particular Mp3 player recognizes.When you try to download or
sync the wrong file format, you will get one of the errors that I mentioned
above.If you want to know what file
type you have, then you must find the location of the individual music file on
your computer, right click the title of the song, and select the option
“Properties” from the menu. Mp3 player product
documentation is not straightforward.If
a player supports only non-protected WMA files, it will merely say that it
supports WMA – it will not tell which type of WMA it supports.A player that supports DRM-protected WMA’s
will usually indicate such on the box (usually with a Windows Plays For Sure
logo – which is actually an ironic misnomer).DRM stands for Digital Rights Management, and it is a type of licensing
system for WMA files.It is used
extensively by mp3 player music services such as Bearshare, LeapFrog, Napster,
and others.Not all DRM licenses are
created equal – there are licenses with “play rights,” burn rights,” and
“transfer rights.”Play rights mean that
you can only play the song on your PC – it will play fine on your computer, but
it will not play in your mp3 player even though it appears to transfer.Burn rights mean that the song can be burned
to CD.Transfer rights mean that the
song can be transferred onto an mp3 player that supports DRM-protected files.Then, there are unlimited licenses and
limited licenses.Limited licenses only
allow you to play a song for a certain length of time. You would have to pay
extra to continue using the song after that trial period is over – the time
length ranges from a few days to several months or longer.
First you need to set your Sansa m250 mp3 player to MTP mode:
) Tap your menu button and select "Settings" > "USB". 2) On this screen, make sure that there is a check next to "Auto Detect" and NOT "MSC".
Note: Music that was transferred to the player in "MSC" (Mass Storage Class) mode will not be accessible once the player is put into MTP mode.
However, the music can still be accessed by switching the player back to MSC mode.
To transfer a playlist using Windows Media Player version 10:
- Make sure device is showing as an "audio device" and in MTP mode - Create a playlist by right clicking a song in the library, add to>additional playlists>new or by saving a now playing list - Select the Sync tab and click "Sync settings" - Check "Synchronize device automatically" - Set "View" to "All Playlists" - Place a check next to the playlists they want to transfer to device - Media Player should then sync those lists once you hit OK.
Once you Sync for the first time a new folder "Playlists" will appear in your m250 using Windows Explorer. Once that folder is created you can even use Windows Explorer alone to create playlists, all you have to do is right click on a song and choose create a playlist. Double click on playlist > Reference Tab, on the window you simply drag and drop your songs.
ok, u know how when it shows up it shows audible, configureation, and record on it, instead of putting the files in audible, put it in record, than when u wanna listen to it, go to record, the songs will be there, hope it works for u too =] good luck
"Refresh database" is a normal message that you will get everytime you unplug the Sansa from the computer - don't worry about that aspect.
If the songs that you have transferred have DRM encryption on them, they may not play right (or at all) on the Sansa.
If you have Windows Media Player 11, I would get the firmware update from the Sansa website AND format the Sansa inside Windows Media Player:
for the firmware,
for the format, http://www.sandisk.com/Retail/DriverDownloads.aspx
Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything and get your player functioning normally.
If your device is getting too close to its capacity, it will effect the menu on the device.
You need at least 6-10MB of free space for the "music database".
If thats not it, one or more of your files may be corrupt.
To resolve this, you should format the device to delete all the music, then transfer it back to the player.
To format, right click on the device under My Computer and select format.
Please add to the question if that didnt work.
Best of Luck.
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced. Download the Sansa Recovery Tool from the Sansa website. Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything. Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp If these fail, then: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version). You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer. -Tha Mp3 Doctor