Question about Canon PowerShot S51S Digital Camera

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Won't import one movie file

My Canon Power Shot S51S will download to my computer all pictures and all of my movie files OK. But one movie file it will not download even though I can watch it on the camera. My computer comes up with the message that it cannot obtain files from this device. Any ideas?

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  • mysticalcoug Feb 05, 2009

    If the file is corrupt.........here is what is confusing. I can watch the whole video on the camera with no problems. Maybe I can find some sort of capture program that will accept it?

  • mysticalcoug Feb 06, 2009

    No problem keeping the file on the camera card's memory. I have a 2GB back up card. Hope someone can come up with a capture program for this.

  • mysticalcoug Feb 06, 2009

    No problem keeping the file on the camera card's memory. I have a 2GB back up card. Hope someone can come up with a capture program for this.

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This is not so much a solution as a comment: It is common and most likely that you can not 'do' anything with that file because it has become corrupt.
As I said, files on removable media becoming corrupt is not uncommon, actually, quite common. Simple things can cause it, turning off the camera before all the file information has been written, the camera sustained a heavy bump which may have temporarily interupted power supply or contact to the card which interupted writing.
I'm not familiar with any recovery software for videos on those cards but there may be some. If you delete moved files off the camera, leave that one on there in case we can recover the video.
As for the moment, I think that file is lost.

**.The best way to acknowledge contribution is to rate it's relevance.**

Posted on Feb 05, 2009

  • Dot Ball
    Dot Ball Feb 05, 2009

    Yes, that's what I was thinking. I believe the file could be corrupt, were as all the video information is there, but the "tagging" of the file format in the code of the file is not complete and so other devices do not know how to handle the file - and in it's 'raw' state, the camera can play it.

    You're on the right track about capture software, as I was thinking of recovery software where the recovery program will get the guts of the file out and add the correct tag to restore the file.

    I'm not familiar with this and am hoping someone will jump on here and add a comment about such video recovery software.

    If you're not in a hurry to do this, keep the file on your camera card's memory and I'll look into this further - I know of plenty of photo recovery software, but none for video.

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