Question about HP Photosmart D5360 InkJet Printer
My HP Photosmart D5360 won't print on CDs, It give the error message:
CD/DVD Tray open; Close Tray to print
This is a bug in the software.
The one thing that worked for me was purchasing and downloading SureThing Disc Labeler at www.surething.com. Apparently it accesses the printer directly, bypassing the faulty driver.
Yes, it costs $30, but it was worth it to me to end hours of frustration. Also, you can download a 15-day trial version for free.
Posted on Dec 10, 2012
This solution is taken from the HP website.
Follow these steps to print on a CD or DVD.
NOTE: Make sure that the side of the tray that holds the CD/DVD is inserted into the printer first.
Posted on Feb 05, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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