Question about Dell 926 All-In-One InkJet Printer
My printer will not print at all. It does not respond when I tell it to "copy" or "scan", though it will let me fix the settings for copying, scanning, etc. When I tell it to copy, it responds about 5 minutes later, but does not copy. Instead, it sits at the screen "printing" indefinitely; I have not waited this out, and have turned the machine off. Another thing is when I open the lid, the cartridges do not move to where I can reach them and change them. My friend pulled the cord to force the cartridges to where we could reach them, which was probably not a good idea. When I try to print from the computer the computer simply says there is no communication with the printer, and nothing is messed up on my computer. I have no idea what to do. Before this happened, there was paper jam, because two tacs had fallen into the paper feeder, both of which I removed, and then this happened.
Is this problem fixable? or do I just need to get a new printer (this one was only $50 and I have used it A LOT since I got it a year and a half ago)?
Try changing your firewall, it worked for me. I got my 926 a year ago with my Dell and had no problems until I replaced my expired Norton w/a freebe I downloaded then the problems started. Would not comunicate sometiimes and when it did it printed once than froze. Would not delete printed doc or print the next. I remembered that McAfee made my old Emachine freeze or crash. Put Norton back on and no more problems. Hope this helps you.
Posted on Feb 07, 2009
you can do the following steps:
1.Check if the firewall is blocking any printer services
2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode
3.Disable all the firewalls
4.Uninstall the printer driver and software, then unplug the usb cable of the printer.
5.Delete any items under the ff keys:
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3
HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3
6.Delete any non default items under the ff keys:
Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED
Default items are as follows:
AppleTalk Printing Devices
BJ Language Monitor
PJL Language Monitor
Standard TCP/IP Port
Windows NT FAx Monitor
7.Delete any items under the ff keys:
8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista)
Ensure there are no documents in queue.
Disconnect printer’s USB cable.
Click the Start pearl, then click All programs, Printers, Dell xxx (where “xxx” is the printer model number) and then Uninstall. Complete the uninstall utility.
From the start search box type spool and press .
The spool folder located at c:\windows\system32\spool opens.
Rename c:\windows\system32\spool\drivers\w32X86 to c:\windows\system32\spool\drivers\backup.
Rename c:\windows\system32\spool\prtprocs\W32X86 to c:\windows\system32\spool\prtprocs\backup.
9.Restart the computer.
10.Check th services status
Start-Run- Type Services.msc and Click on Open
You will see long list of services
You need to make sure following 4 Services are set to Automatically start
Remote Procedure Call RPC
Remote Procedure Call RPC Locater
11.Reinstall the latest printer driver
just send me an update if the issue won't be fixed. have a great day.
Posted on Oct 19, 2009
Error 1203 is an issue that occurs either when a cartridge is bad or the printer cartridge Slot is bad...
1 - try cleaning the copper contacts of the both carts and cart slot in the printer and try again..
2 - when error shows up, shut the printers power off; wait one minute and turn it back on press copy.
Posted on Apr 25, 2010
I know this sounds too simple, but get a new USB cord. I had the exact same problem and it was driving me crazy. I followed all the advice about uninstalling, reinstalling and updating multiple times and it never fixed the problem. Finally, my husband made the simple suggestion that maybe it was a problem with the connectivity of the USB cord. I didn't have much faith in it, but I bought a new USB cord and hooked it up - and I have never had a problem with the printer since then. My original USB cord (the one replaced) was the one that came with the Dell printer - perhaps there is a flaw in the cord somewhere. ?
Posted on May 14, 2010
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