Question about Ricoh CL4000DN Laser Printer

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SC366 on CL4000DN

When i print on the Ricoh Aficio CL4000DN i get the SC366 error. i am unable to print anything after that. could someone please help.

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I just came across this post, you've likely solved it by now; However it is a "Toner density" error related to your cyan photoconductor. It is a defective connector. Replacing the cyan photoconductor should solve problem.

Posted on Apr 26, 2009

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SC 491 error message


sc 491 is error signal is detected for 0.2 seconds when charging the drum or development.
• High voltage leak
• Broken harness
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My Ricoh Aficio SP C420DN Laser Printer shows color tone SC366 and some time SC365, any ideas?


You just have a problem with colour PCU (SC 365 - magenta, SC366 - cyan). The main reason is that toner density is abnormal. Sometimes, when you replace toners, printer receive to much toner for a short time, and after that you have an abnormal toner density (higher). You can check in service mode (hold up and down arrows for 6-7 sec, release them and press ok button) following thing :
choose 2. engine
then with arrows choose 3. process
then choose Vt display,
for each color by default there should by somewhere arround 2.4V. If you see for some colors, for example 0.02V, then this is a problem(to much toner). In this case the only thing that you can do is to restart printer and try to print enough pages, filled with problem color. Usually you can print max 3 pages. Then restart printer and try another 3 pages. Print until the you will be able to print at least 4 pages continuously.
Good luck and remember that this is a technical problem and you should ask someone qualified for the job. I am sure that 80% of service engineers can't repair this issue. But I can.

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1 Answer

Ricoh aficio cl7300 error sc542 what does it and how do ifx it


This error is power related... their are two possibilities either... your fuser is blown or your machine needs a reset... here is a link to try the reset...

http://www.fortc.com/2007/06/17/ricoh-cl4000dn-error-code-sc542/

the reset should be all you need...

reset link

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2 Answers

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sc 366 is hard disk drive bad sector will need to call in a engineer to fix this problem might need a new hard disk if he cant format it make sure you always shut the machine down correctly switching it off in correctly causes this fault to occur

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1 Answer

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Try loading letter size paper in tray1 .. Open the front door and the assembly attached to the front door is the transfer roller ASM. mybe you knocked it out of position ..There are green plastic clips that allow someone to the transfer roller unit so its easy to mess up good luck

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cyan problem --check if cyan pcu is set properly or replace cuan pcu(drum)

Feb 05, 2009 | Ricoh CL4000DN Laser Printer

1 Answer

My printer will only print from bypass tray. Why?


It may be something to do with the paper size settings on printer driver, document print settings or page setup. If for example the computer thinks the paper size is Letter, and the paper in Tray 1/2/3 is A4, it won't print.

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