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Have a coworker call your extension to see if DND is on, they will go straight to voicemail or get a fast busy. Speaker 42 may be the default cancel DND code, depending on your system and whether the codes were changed. Anyway, ringing is set up in system programming. If someone calls your extension it will likely ring, but outside calls have to be assigned to ring in system programming. Usually need a tech to do the programming since it gets complicated very quickly.
Your Wake up device is in DND.... it either didn't hang up or it didn't answer. You should contact your vendor to have them check the RAD (Recorded Announcement Device). Unless you know the extension number associated with it (the installers use different numbering from site to site and I couldn't even guess for you), you won't be able to clear the DND. If you do know the ext number... follow these instructions from the attendant console.
To apply Do Not Disturb on an extension: • Press the DO NOT DISTURB function key or dial *85. The LCD shows EXT-NUMBER ?. • Dial the desired extension number. • Press the DND ON softkey. • If desired, press the NEW EXT softkey to apply or remove Do Not Disturb on another extension. • Press the EXIT softkey. To remove Do Not Disturb on an extension: • Press the DO NOT DISTURB function key. The LCD shows EXT-NUMBER ?. • Dial the desired extension number. The LCD shows the extension number and DO NOT DISTURB. • Press the DND OFF softkey. • If desired, press the NEW EXT softkey to apply or remove Do Not Disturb on another extension. • Press the EXIT softkey.
Feature 983 log in is 120000 (if 2 digit extension, 1020000 if 3 digit, 10020000 if 4 digit extensions) Select Mbox, enter that locked extensions mail box number, You will see password RESET. Select RESET. Release out. This will reset that mail box password to 0000. Use feature 981 on that phone and enter the new default password of 0000. you will then be prompted to change the password. Feature 985 will show you the extension of the phone you are using.
One doesn't necessarily equal the other, but start with the DND first :-)
Press FEATURE #85. DND off. (FEATURE *85 puts it back on).
Now, if everything works, skip the rest. If not, press FEAT *0 and press all the buttons on the strip below and above and note what it says. It should match what other phones have programmed. If it doesn't, post back as a comment and we can start working on that.
It doesn't exactly work that way, but you can program the extensions back under the buttons. Pick a button that you want to save an extension under and press FEAT *2 the button and dial the 2 or 3 digit extension number. Now the button monitors the status of the extension. It will light whether it's in DND, or busy on an outside or internal call.