Question about Acer Aspire 7720 Notebook PC

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Can't get on the internet

I have an Acer Aspire 7720 17" lapetop, 2 weeks ago I found I coundn't get on the internet I just keep getting tthe same massage page cannot be displayed. When I boot up and log on my computer is telling me it has conncted to the internet. I have a netgear wireless router when I click on the info box (sorry I don't know the proper name) it shows the connection from My lapetop to the netgear box is ok, howerver there is a red X between my Netgear and the intrernet. The same thing happens if I remove the wireless box. Someone said my BOIS may have been change, is that possabile and if so how do I reset it?

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  • kuffumup Apr 02, 2009

    My wireless card has stopped working. I have tried to reset my modem, as well as my router, but no luck. I even tried restoring my computer to an earlier time thinking that the last microsoft update might have done something. This did not work either. I have tried disabling my wireless and enabling it again but still no luck. I have to hard wire to get on the internet. Is my wireless card not working anymore or is there a fix for it?



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Have you had Internet connection before this happened? Seems like the connection problem is with your modem. Try this-- Pull the power plug from your modem AND the router. Wait 30 sec. or so and put the power plug back in the modem. Let it go through the self-test phase. (All the lights will stop blinking when complete.) Next, Plug in your router and let it go through the self-test phase. When the router finish, try to connect again.

You may have to double click on your network connection (the 2 pcs in the lower right hand corner) select disable, then enable the connection and try to connect to the internet. If you have any problem, post a comment and we will go from there. Good Luck.

Posted on Feb 05, 2009


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