Question about HP Photosmart 8050 InkJet Printer

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HP Deskjet 6940

New color and black cartridges. Put in color one first but when I tried putting black in the white guard underneath the cartridges wouldn't go down so I couldn't put the black one in or remove the color one.
Suggestions?
Thanks!

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Try to reach the actuator with a long screwdriver to push it down.

Posted on Feb 06, 2009

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