Question about HP Pavilion dv4000 Notebook

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Black screen mouse pointer visible after i enter my password

I turn my computer on. it loads up and i enter my password on the welcome screen then goes black with just the mouse pointer visible. control alt delete does not respond. i have turned on and off several times to no avail.

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  • timvause Feb 05, 2009

    what exactly is it i need to try

  • agguerrero7 May 03, 2009

    after i enter my password the welcome signs pop up but the screen goes black plz help...

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  • Expert
  • 289 Answers

Hi..this problem is due to the loading drivers
during the time of login.The reason for the problem
may be due to the following reason.some files could
have got corrupted while loading drivers that may be
some damage due to the windows file corruption or
due to the virus corruption.
try it out..
thank u..

Posted on Feb 05, 2009

  • Hariharanath V Feb 05, 2009

    hi..u need to scan your pc.

    thanks..

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