Black screen mouse pointer visible after i enter my password
I turn my computer on. it loads up and i enter my password on the welcome screen then goes black with just the mouse pointer visible. control alt delete does not respond. i have turned on and off several times to no avail.
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Re: Black screen mouse pointer visible after i enter my...
Hi..this problem is due to the loading drivers
during the time of login.The reason for the problem
may be due to the following reason.some files could
have got corrupted while loading drivers that may be
some damage due to the windows file corruption or
due to the virus corruption.
try it out..
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is your mouse a lead or wireless mouse??? make sure the lead is securely seated make sure batteries are charged and the usb device is insereted correctly restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer if your mouse works in safe mode click start control panel mouse you should see 4 tabs buttons pointers pointer options and hardware under hardware you have options to troubleshoot also you can select properties under driver you will have the options update driver rollback driver or uninstall in xp or Restart your computer During the boot process you will see on the screen to press a certain key to enter setup Press and hold that key during the boot up process to enter BIOS you can load failsafe defaultsor load optimized defaults ,press escape then press f10 to save to cmos to restart hope this helps you
Try starting the computer in safe mode. Turn on the computer and once the COMPAQ screen clears press F8 a few times - don't hold down the key however. Winodws stops loading at teh Startup Options screen (black, text only). From that menu use the cursor keys and ENTER to select "Safe Mode". Once Windows loads (it may look humungous!), login as the Administrator (which should now be visible). Use this account to reset your forgotten user password. Restart once complete - the computer will automatically start normally.
If you can see a mouse pointer, then your monitor is not the issue.
Your operating system is not loading properly. You will need to have you system looked at to determine why your operating system is not loading correctly.
make sure the lead from the mouse has a secure seating and the lead is not bad/faulty or you might have to uninstall the drivers then reinstall the drivers control panel mouse you should see 4 tabs buttons,pointers,pointer options and hardware under hardware you can troubleshoot or select properties under driver you can update driver,rollback driver or uninstall and under hardware you can troubleshoot in xp or you might have to many programs loading at start up or you might have a virus run your antivirus program then try uninstalling a few unnecessary programs then click start run type cmd then type chkdsk/r/f which will scan for and attempt to fix any bad sectors and automatically fix any corrupt files on your hard drive then defragment your hard drive as for the mouse if the first things i mentioned that you do does not fix control panel mouse you can speed up the mouse and under pointer options you can also speed up the pointer
hope this helps
Your problem could be windows vista isnot installed properly
i assume in the beginning, your laptop come with windows xp.
if you want to go back to windows xp, you can still use alt+f10, as long as you don't delete the recover partition.
Just boot and press Alt+F10, it'll give you recover screen.
your only problem is VISTA, go back to xp vista has no benefits at all for normal uses... at least for now. Besides that problem could be caused by too many things and the information you provided is very incomplete...