Black screen mouse pointer visible after i enter my password
I turn my computer on. it loads up and i enter my password on the welcome screen then goes black with just the mouse pointer visible. control alt delete does not respond. i have turned on and off several times to no avail.
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Re: Black screen mouse pointer visible after i enter my...
Hi..this problem is due to the loading drivers
during the time of login.The reason for the problem
may be due to the following reason.some files could
have got corrupted while loading drivers that may be
some damage due to the windows file corruption or
due to the virus corruption.
try it out..
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Try starting the computer in safe mode. Turn on the computer and once the COMPAQ screen clears press F8 a few times - don't hold down the key however. Winodws stops loading at teh Startup Options screen (black, text only). From that menu use the cursor keys and ENTER to select "Safe Mode". Once Windows loads (it may look humungous!), login as the Administrator (which should now be visible). Use this account to reset your forgotten user password. Restart once complete - the computer will automatically start normally.
When you turn it on, does it initially show a "splash" screen (a picture) ?
Does it initially show any information, such as the amount of RAM installed,
or any "press <blah> to enter SETUP" message?
If not, then the motherboard has a problem.
If it does display the above, then it will try to load Windows from your disk-drive.
If the disk-drive is not connected, or it has "died", then Windows cannot be loaded,
and all you'll see is a blinking white "underscore".
If Windows does start to load, and you see the mouse-arrow pointer, then Windows is loading, at least partially.
Take your computer to a qualified technician at a computer-store, for thorough trouble-shooting & repair.
Your problem could be windows vista isnot installed properly
i assume in the beginning, your laptop come with windows xp.
if you want to go back to windows xp, you can still use alt+f10, as long as you don't delete the recover partition.
Just boot and press Alt+F10, it'll give you recover screen.
your only problem is VISTA, go back to xp vista has no benefits at all for normal uses... at least for now. Besides that problem could be caused by too many things and the information you provided is very incomplete...