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The Personal Power Pack (UPS_psp_2_60_02.exe)is the best for MGE UPS,but it has been discontinued for a long time and it runs only on XP and older windows os. For adjusting the advanced parameters of the UPS,u can use the upsdrv15.exe. This software works only with serial connection. The only solution for Windows 7 is Eaton's Lan Safe software (since Eaton bought a part of MGE,the UPS is recognised by their software). These software are not very easy to find,but they're there.
MGE Pulsar 3000 is an online UPS. try to check the battery first if its ok. coz for an online UPS it will need to have a good working UPS battery to trigger the switching relays to on the online UPS unlike backups UPS that can be turn on without any batteries
Sir, Our UPS is not charging at all. After following the procedure for
shuting and starting up, it show battery charging 0%. The model is MGE
Galaxy 3000 UPS and also cooling fan is going to falt mode .with best regards