Question about Canon PIXMA MX850 Multifunction Printer

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FRONT PAPER FEED

JUST PURCHASED A CANON MX 850 MULTIFUNCTION & DO NOT UNDERSTAND HOW THE PAPER FEEDS INTO THIS MACHINE FROM THE FRONT TRAY? THERE IS NO TYPE OF SPECIAL TRAY THAT POPS OUT OR ANY OTHER DEVICE WHERE IT WOULD TAKE THE PAPER TO FEED INTO FROM THE FRONT. AM I MISSING A PART OR IS THERE SOMETHING THAT I COULD NOT FIND ON THE DIRECTIONS?

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  • Anonymous Feb 05, 2009

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Go to this site. In the search window in the center of the screen, type "paper tray" and click on the Search button. Select the link "How do I load the paper". When the document comes up, select the link "Cassette" near the top. You will see illustrated step-by-step instructions. If you are missing the cassette tray, contact Canon.

Posted on Feb 05, 2009

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I removed a jammed sheet of paper through the front opening, Had to pull real hard. Since then, when printing or copying, printer feeds up to 4 extra sheet with each printed page. I suspect some piece of...


Please see this solution from Canon. It is recommended you check your manual for the proper procedure for clearing paper jams. Incorrectly removing jams could damage your printer. Trust the following helps resolve your current issue.

If you do not have a manual it can be downloaded from here:

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx300#BrochuresAndManuals


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Solution: Clean the paper feed rollers using the MX300 operator panel

sikaku.gif Cleaning the Paper Feed Roller (Roller Cleaning) Clean the paper feed roller if paper is not fed properly. Cleaning the paper feed roller will wear the roller, so perform this only when necessary.

1. Make sure that the machine is turned on, and then remove any paper from the Rear Tray.

2. Clean the paper feed roller.

(1) Press the Menu button repeatedly until MAINTENANCE appears.

(2) Press the l_mark_s.jpg or r_mark_s.jpg button to select ROLLER CLEANING, then press the OK button.

The paper feed roller will rotate as it is cleaned.

3. Repeat step 2 twice.

4. Open the Paper Output Tray.

(1)Put your finger in the rounded indent beside the Paper Output Tray and open it gently.

(2) Open up and set the Output Tray Extension completely by pressing down the hollow on its front side.

5. Make sure that the paper feed roller stops rotating, then load three or more sheets of A4 or Letter-sized plain paper in portrait orientation in the Rear Tray.

Set the Paper Thickness Lever to the left.

6. Repeat step 2 three times.

The paper cleans the paper feed roller as it feeds through the machine.

If the problem is not resolved, wipe the paper feed roller (A) located on the right side inside the Rear Tray with a moistened cotton swab or the like. Rotate the roller (A) manually as you clean it. Do not touch the roller with your fingers; rotate it with the cotton swab.

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Your paper feed is in the back. You are trying to feed paper into the EXIT door. Open the paper access door on the top of the machine, and install your paper so that it is facing you, laying against the door. Paper should feed properly.

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6A00 means the purge unit is not cycling properly. If the printhead can come out of the right corner, you check there for paper scraps. If it's stuck on the right with this error you will need a shop to take apart and see if you need a new purge assembly. The part cost is only around $20.00

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On the control panel for the printer, there's a Feed Switch button that's easily touched by accident. Ensure the Feed Switch is set to the paper source you're using (e.g. either the back or front). The graphic of the printer next to the Feed Switch button will light up to indicate the paper tray it's attempting to use.

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