Question about Acer Extensa 4620 Notebook
I let my comp die while it was unplugged. It hibernated then shutoff when too low. When i turned it on later it did the system resume and worked fine. Next time i turned on though it got to the log screen and when i clicked on my account it stayed on the welcome screen with the loading icon for over 5 min and then finally showed a gray black screen with the only message after another 20 mins of "Failure- Security options" Also i finally got startup repair to run and it said "Root cause found: Unspecified changes to system configuration might have caused the problem.
Repair action: System files integrity check and repair.
Result: Failed. Error code=0x490
Time taken: 460671 ms
From that error, it is likely one of 2 things. Either the bootloader is corrupted, which you can try to repair with the following tools:
Worst case for a software error, clean install of Windows to resolve.
Or the hard drive is having a hardware failure and it is effecting the boot sector of the HDD. If it is a HW failure, you may be able to run diags to see if a fault is found. If the drive is bad, it will need to be replaced
Posted on Feb 05, 2009
Have you recently installed any new software or drivers ??? hold F12 on boot up, try last known good configuration
Posted on Feb 05, 2009
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Posted on Jan 02, 2017
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