Question about HP LightScribe dvd640i (DVD640I) DVD±RW Dual Layer Burner

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Computer can't find device CODE 41

Recently both my cd burner and my hp lightscribe dvd burner are not being found on my computer. i have uninstalled and reinstalled them both seperately i have changed the ribbon . And still each time i get a message saying that the devices have been successfully installed but they cannot find the device code 41. does anyone know how i can resolve this matter? also i'm trying to find updated drivers for the hp lightscribe 640c dvd burner where can i get those without having to purchase Driver Detective first?

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  • ladestiny29 Feb 22, 2009

    i am having the same problem and need help. i'm getting message that lightscribe unable to find drive. i deleted two entries as you instructed and rebooted but still unable to detect drive for lightscribe to work. is there another step i should take after this one since it didn't work? thanks.

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THIS WOULD DEFINETELY SOLVE YOUR ISSUE

1. Click on START button, the click on RUN
2. Enter REGEDIT and press enter
3. When REGEDIT starts, open up the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325 -11CE-BFC1-08002BE10318}
4. After clicking on {4D36E965-E325 -11CE-BFC1-08002BE10318} you should see two settings on the right-hand side:
"Upperfilters"
"Lowerfilters"
Click on each of them, press DELETE and click YES.

Then close REGEDIT, shutdown & restart your PC

Posted on Feb 05, 2009

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Need driver


you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or
you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps
http://download.cnet.com/lightscribe-host-software/3000-2110_4-98467.html?tag=api

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1 Answer

When I run the DVD I can't get it to come up on the monitor. Is a driver needed?


you might have to physically unplug the leads for this cd/dvd drive restart your computer then plug them back in this should activate the found new hardware wizard or you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps

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2 Answers

My computer does not recognize my hp 557s as a lightscribe compatible device


Hi professa31!
Have you tried installing the Lightscribe software bundle? Their website says that it's required for operation of any lightscribe device. Here's the link: http://www.lightscribe.com/downloadsection/windows/index.aspx?id=810
Also, it appears that there are a bunch of reasons why it may not be detected, most of which are not bad at all. Here (http://www.lightscribe.com/support/index.aspx?id=401) is a list of a few reasons, from the lightscribe website.
Good luck!

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1 Answer

HL-DT-ST DVDRRW GSA-H201 w/lightscribe is not being recognized by Lightscribe software when attempting to burn dvd. I previously used successfully before a couple of months ago but now not showing up. ...


make sure that the dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd/dvd burner then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall

if this does not fix the problem it might be a registry problem

Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.




hope this helps

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1 Answer

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Try a cold boot. Shut down the computer. Remove the battery. Unplug the power cord. Wait at least five minutes. Start up the computer. If still does not work, go to device manager --> CD/DVD drives. Uninstall the Optiarc drive. Go to Actions --> Scan for Hardware Changes, or simply reboot to reinstall the drive.

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1 Answer

LightScribe installed properly, but not seen by other software.


Software problem with NERO and Surething LightScribe. Didn't see the "LightScribe' option in thier software.

Droppix Lightscribe software worked fine.

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1 Answer

Why Can't I get my computer to print Lightscribe labels


Try going to www.lightscribe.com and using their program. It works really well for me

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1 Answer

Lightscribe CD Burner


try and reinstall the sonic program if you have it. it sounds like the computer did not have the sonic software on it when you bought it, so it would have been removed when you restored your computer.

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