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I have a Canon i9100 printer. I have just purchased a new computer with Vista 64 operating system. I downloaded and installed Easy Photo software which will not run on the new system and gives the message that no printer that is supported is connected. The printer works fine with Office software.

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Hi

The drivers are installed thats why you are able to print try to reinstall the software again and plug the printer into a different USB port.

Thanks
Rylee

Posted on Feb 05, 2009

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This printer is compatible with Vista x64.

Download the software from here.

Posted on Feb 05, 2009

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Check if u hav downloaded the correct setup and check if device ic connected properly

Posted on Feb 05, 2009

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Vista is known for these driver issues. Make sure you have all the latest MS updates and also go to the cannon website and look for any updated drivers for vista 64 and install them.

This is probably your best bet as windows XP had alot of copatibility issues with HP printers too, I had to wait till an update finely came out.

Posted on Feb 05, 2009

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