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3 week old Acer Aspie 4730 will not work

Hi! I know nothing much about computers and I am really having troubles here. My new Acer 4730z laptop screen would not display when I turned it on today. After 3 attempts I took it back to Office Depot where I just purchased it( the second week of Jan.) only to have them point out a 15 day return policy!!!!!!!! I have called tech support and they had me to keep hitting the F8 key until the screen came back up. Of course it went back out again. I called them back again and they had me reinstall drivers and said that when Windows Vista updated that it often caused this problem. Well, it won't work once again. Can anyone offer any kind help? I am really feeling like I've been taken at this point. Thanks, S.

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  • Terrence Hyden May 11, 2010

    Are you connecting the laptop to any external display maybe a projector or external monitor ?

    and once you do the F8 toggle how does it go back to a blank screen, is it on boot up or does it just go blank while your using the cpu ?

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Your not holding the function key down, its the bottom left key on keyboard (Fn). hold it down and then press f8. you will see the screen go off and on.

Posted on Feb 05, 2009

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