Question about Canon PIXMA MP830 All-In-One InkJet Printer

1 Answer

Front Paper Feed Issue

Just started. On a print or copy it will not take paper from the front feed. It starts the process feed then "spins" and errors: Rear Cover, the paper is jammed, clear the paper and press OK. It works relatively OK from the rear feed.

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  • rmanning33 Feb 05, 2009

    Printer is the Canon MP830. All the lights work fine and are correct. The front tray is actually the tray under the printer.

    During either a print or copy it takes the paper. It starts to enter the rollers in the back (where it loops around to enter the ink). However, it does not complete. I hear the rollers but the paper does not get to the ink. That is when it gives me the error of the rear door. I open the rear and the paper is visible.

    However, I can change the feed switch to the back and place paper back there. It will feed from there and complete the copy/print. Although sometimes it goes through crooked or gets caught.

    Possible it is a roller. But do both the front and rear feeds use the same rollers? Or is there a sensor?

    I have tried different paper as well. The front feed will not take any paper. It all stops in the rear with the error.

    Hopes this helps.






  • old marine
    old marine May 11, 2010

    Is the feed switch set to the cassette position? The feed switch is to the left of the LCD, and there should be indicators (lights) at the top and bottom of the little printer picture. Is the light at the bottom (cassette position) lit? If the top light is lit, press the feed switch button.

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Based on your description of what's happening, especially the part about the paper sometimes skewing or jamming from the back also, it sounds like there may be a small piece of paper caught back there in the roller/feed area. You may want to try feeding a piece of heavy paper through, try from the top/back first, and see if it will push whatever may be stuck in there out.
Also, try opening the door on the back and use a strong light to see if you can see anything in there. Be careful if you try to remove anything, not to pry against the rollers or feed mechanism. Maybe use a long tweezers.
Good luck!

Posted on Feb 06, 2009

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