Question about Dell Computers & Internet
I am having power issues with my PC. About a month ago my battery stopped charging and I got a new AC cable that works with my computer, but isn't DELL. I noticed that battery was telling me that I had 2 hours of battery left, but would shut off much sooner. I thought the battery was dying as it was about 5 years old. I bought a new battery and installed it today. After using it for a few hours, my computer suddenly turned off. It was plugged in. I couldn't get it to turn back on at first. I put the old battery back in and it worked. I then tried the new battery and it works. Now, my computer tells me that I am not plugged in but I am. The battery is loosing its charge. Should I get the DELL charger? Is there something wrong with the charging system of my computer? Any other ideas?
Most Dell batteries have an LED indicator that allows users to see how much run time and how much overall battery life are available at the touch of a button.
To check battery charge, press the button and the number of lights that appear will tell you charge status. If all lights appear, you have a fully charged battery. Each light that appears accounts for approximately 20% charge.
To check the battery health, press and hold the status button on the battery charge gauge for at least 3 seconds. If no lights appear, the battery is in good condition and approximately more than 80 percent of its original charge capacity remains. Each light represents incremental degradation. If five lights appear, approximately less than 60 percent of the charge capacity remains, and you should consider replacing the battery
if the ac adapter will power the laptop without the battery installed its fine. if the cord is fine and your battery is fine its a mother board issue and it will most likely have to be replaced
Posted on Feb 05, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 28, 2013 | Dell Vostro 1710 Laptop
Jan 12, 2013 | HP Hewlett Packard Compaq 6720s Laptop...
Oct 11, 2012 | Dell Inspiron 8600 Notebook
Sep 09, 2010 | Dell Inspiron 1525 Notebook
Apr 28, 2010 | Acer Aspire 5735 Notebook
Aug 16, 2009 | Dell Inspiron 8600 Notebook
Jun 25, 2009 | Computers & Internet
Jan 16, 2009 | IBM ThinkPad T22 2647 Notebook
Jun 21, 2008 | Dell Inspiron E1505 Notebook
Nov 18, 2007 | Dell Inspiron 6000 Notebook
Feb 25, 2017 | Dell Computers & Internet
302 people viewed this question
Usually answered in minutes!