Question about Digital Products Hewlett Packard OfficeJet J6480 InkJet Printer

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Cannot send or receive fax because fax log full.

How do I delete this log so I can send and receive faxes

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Try unplugging the power cord for 10 seconds.

Posted on Feb 06, 2009

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Can't fax because the fax log is full and want to know how to erase


HI...............
How to Delete a Fax Log History on an HP????

The HP printers come with the HP Solution Center software. The software allows you to adjust settings, transfer images, send a fax and make copies right from the control center instead of using the printer control panel. When you make a fax, receive a fax or block faxes, a log is kept in the HP Solution Center. You can use the software to view faxes and delete a fax log history.
Difficulty:Moderately Easy Instructions

    • 1 Open the HP Solution Center by clicking the "Start" button. Navigate the mouse to "Programs" and click on "HP" to open the drop-down box. Click on "HP Solution Center." If you have the "HP Solution Center" icon on the desktop, you can click the icon to open the software.
    • 2 Click on "Settings." A drop-down box will open up. Click "Fax Settings and Setup," which will open another drop-down box. Click "Fax Log," which will open the fax log window.
    • 3 Read the "Sent Log," which is the first tab on the window. The information will tell you the date, duration of the fax, name of the fax, fax number, how many pages and the status.
    • 4 Click on the first fax in the log to highlight it. Click "Delete" at the bottom of the window to delete the fax. Continue this step for each fax until every fax you want deleted is gone.
    • 5 Click on "Received Log" and delete each fax. Click on "Blocked Faxes" and perform the steps again to delete each of the faxes in this log that you want to delete.

HOPE THIS SOLUTION WILL HELPFUL TO YOUGOOD LUCK.................




Sep 24, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

How to I turn off the automatic printing of the fax logs.


To change fax confirmation
1. Press Setup.
2. Press Print Report, and then Fax Confirmation.
3. Press the right arrow button to select one of the following, and then press OK.

Off - Does not print a fax confirmation report when you send and receive
faxes successfully. This is the default setting.

On Fax Send - Prints a fax confirmation report for every fax you send.
On Fax Receive - Prints a fax confirmation report for every fax you receive.
Send & Receive - Prints a fax confirmation report for every fax you send and receive.

May 03, 2011 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

Wish to print outgoing fax log date/time/number


Hi,

I don't think there's a log you can print but you can do the following. Not quite what you want, but better than nothing...

You need to set the fax confirmation option to log faxes before you send anything. The default option is off, so you won't be able to get a fax log for anything you've already sent unfortunately.

1. Press Setup
2. Press 2 then press 1. This displays the Print Report menu
3. Select Fax Confirmation
4. Press c00424037.gif to highlight one of the following, then press OK

Off Does not print a fax confirmation report when you send and receive faxes successfully. This is the default setting.
On Fax Send Prints a fax confirmation report for every fax you send.
On Fax Receive Prints a fax confirmation report for every fax you receive.
Send & Receive Prints a fax confirmation report for every fax you send and receive.

May 06, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Can't receive or send faxes


In case you haven't solved this yet:
  1. Press the Setup button (c01361401.gif ).
  2. Press the Right arrow button ( > ) until Tools displays on the control panel, and then press OK .
  3. Press the Right arrow button ( > ) until Fax Log displays on the control panel, and then press OK .
  4. Press the Right arrow button ( > ) until Clear Fax Log displays on the control panel, and then press OK . A message that says the fax memory is clear displays on the control panel.
  5. Press the Cancel button ( X ) to exit.
You can go to this web page also:
Fax Log Full Message
Thanks for using Fixya.

Feb 23, 2009 | Digital Products Hewlett Packard OfficeJet...

2 Answers

Error is fax full cannot send or receive. Please help !! Hp J6480


I have not found the answer to this in the manual however, you may solve the problem in the following steps:

1. From the Setup menu, choose #6 Tools
2. Choose #6 Clear fax log

Problem solved! Hope you found this answer helpful.
sg

Feb 18, 2009 | Digital Products Hewlett Packard OfficeJet...

1 Answer

No answer when sending fax


The receiving fax machine never answered. Maybe their fax machine is set to MANUAL or is disconnected.

It's not your fax machine that's the problem.

Jan 22, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

HP6450 says fax log is full and cannot recieve or send.


  1. Press the Setup button (c01361401.giftools ).
  2. Press the Right arrow button (c01185072.jpg> ) until Tools displays on the control panel, and then press OK .
  3. Press the Right arrow button (c01185072.jpg >) until Fax Log displays on the control panel, and then press OK .
  4. Press the Right arrow button (c01185072.jpg> ) until Clear Fax Log displays on the control panel, and then press OK . A message that says the fax memory is clear displays on the control panel.
  5. Press the Cancel button (c01235250.gif ) to exit.

Jan 20, 2009 | HP DeskJet 6450 Printer

2 Answers

Fax Memory full


How i can delete fax HP LaserJet 3050 memory?

Feb 07, 2008 | HP LaserJet 3050 All-In-One Printer

1 Answer

FAX


A semi-full reset returns the user settings to the factory defaults.
It also deletes the following information:

* Language and country settings on some models
* Fax logs
* Fax headers
* Fax speed dial information

To perform a semi-full reset first unplug the power cord, then press and hold the "#" and 6 buttons on the front panel keypad while plugging in the power cord.

Jan 28, 2008 | HP OfficeJet 6110 All-In-One InkJet...

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