Question about LG enV VX9900 Cellular Phone

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My enV2 has problems

Well my enV2 is 4 months old nd it has been working perfectly but all of a sudden my front screen dsnt wanna show nd everytime i open it completly it frozes i dont no whats its problem cause i cant see anything on the screens nd i try to turn it off nd on but sometimes it works nd sometimes it dsnt nd when it does work it gets frozen alot can somebody please help me what can i do to fix my phone cause if i dont fix it nd my parents find out they will take my phone away forever nd i cant live with out texting in my life please please please help me!!!!!!

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  • fashion_chic Feb 05, 2009

    the same thing just happened to me. i tried taking the battery out and putting it back in but it didnt work


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Gosh alright so the front little screen or the inner large screen doesnt work? I'm going through the same thing right now and yeah it really sucks. Taking the battery out does nothing all you have to do is go to your local verizon wireless store and theyll try to fix it or replace your phone

Posted on May 30, 2009

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When i call someone or someone calls me on my env2 they can't hear me and everything is really scratchy in the old env2 broke and i just got this new one about a month ago..shouldnt be...

Try making test calls to someone and use a wired headset.
If they can hear you better - that you know it is the mouthpiece microphone that has gone bad.

If they cannot hear you better - something is wrong internally with the phone.

Usually insurance replaces your phone with a REFURBISHED unit. They check everything at least once before they send out the units, but problems that are intermittent - (just show up some of the time) don't always show up in testing. So yes sometimes you get a dud, and they have to replace it again. If you already paid a deductible, you won't have to pay one again. The refurbished one should be covered free for the next year!!

Nov 30, 2009 | Verizon Communications enV2 Cellular Phone

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My env2 is like broken.

the black screen with the rainbow is a clear indicator that you've cracked the internal screen.
Not fixable unless you replace the screen.

Jul 24, 2009 | Verizon Communications enV2 Cellular Phone

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Front keypad won't work.

sounds like it's still under warranty, take it in...

Jun 24, 2009 | Verizon Communications enV2 Cellular Phone

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Front keys will not work on my lg env2

Mine does the samething. Call customer support and let them know your phone is not working and you need a replacement. Mine is getting replaced. Mine started as just the "ok" button now it's moved to the 4-5-6 row. very frustrating.

May 31, 2009 | LG enV VX9900 Cellular Phone

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Dropped Env2, Screen wont show up

Well, its possible that you just need to turn the phone off, and turn it back on. Or maybe when you dropped it, something inside the screen itself broke.The only way to be sure is to take it in and have them look at it. Good luck.

Apr 12, 2009 | LG enV VX9900 Cellular Phone

1 Answer

My phone keeps freezing and restarting

it will end up costing you about 15 dollars but take it to a repair shop for the provider you use and they should be able to save all your info and flash a new version of the software onto your phone but it won't be free, that's the only way to fix that without buying a new phone.

Dec 28, 2008 | Verizon Communications enV2 Cellular Phone

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