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Try to re-insert the color cartridge into the printer and make sure it is properly seated in the cartridge carrier.
If that doesn't help, try to clean the print nozzles. Please follow the steps below:
1. Press Copy.
2. Press Options until Maintenance appears on the display.
3. Press the right arrow until Clean Cartridges appears on the display.
4. Press Select. A nozzle page prints, forcing ink through the nozzles to clean the clogged nozzles.
5. Print your document again to verify that your print quality has improved.
Most likely this is a print head issue. The print head is what the cartridges sit in inside of the printer. To attempt to resolve it, do the following:
(1) Open the printer
(2) Remove the ink cartridges from the print head.
(3) Use cotton swabs dipped in hot water to thoroughly clean the print head and each ink cartridge.
(4) Repeat this until there is no ink residue coming off on the cotton swab.
(5) Once finished, allow to dry and replace the cartridges
(6) Try to print something now
If that does not work then you have one of two possibilities:
(1) One of the ink cartridges is defective and causing the error
(2) If it's definitely not that, then the print head will need to be replaced.
On your computer, click Start
Click Control Panel
Select the Dell Printer
Restart your computer
Turn the printer on
Allow the computer to reinstall the device-device for the printer.
Print a test page.
If you can’t print and you’ve tried other solutions, reset the print system. The process deletes all printers from your Printer list, deletes information about all completed print jobs, and deletes all printer presets. 1.) Select Apple menu > System Preferences and click Print & Fax. 2.) Hold down the Control key as you click in the Printer list, and choose “Reset printing system” from the pop-up menu that appears. 3.) then, Add the printers you use.
You either have a bad toner cartridge or bad fuser. Measure the distance from and exact on image printered to the exact same spot on the page it appears again. If it's fuser it will be 41.0mm between image and defect. Any other spacing on the front of the page is usually cartridge.
Try replacing the cartridge first and if that doesnt fix the issue it's fuser.
Here's a link for the service manual. Look at page 117 to get a complete list on repetative defects and their causes.
Well, as I dont know what exactly youre doing I will advise you to do the stantard process:
1. Uninstall the printer completely (COMPLETELY) 2. Copy ALL the document and paste it over a new one (WORD, PUBLISHER... same thing) just open a new document and paste all the text and save it with a different name. 3. Restart the computer 4. Reinstall the driver again and make sure it is OK by printing a TEST PAGE...
IF OK and the test page is OK then print your document.
IF NOT 1: the test page does not comes out OK, then you have a problem either in the printer driver or the printer mechanism (cartridges maybe, try replacing them for originals) if this way thing still bad, you have no better choice than take the printer to a technician as I assume your are clueless in repairing printers.
IF NOT 2: the test page comes out OK and the document does not, (MAKE SURE YOU CHOOSE THE RIGHT PRINTER inside "print options") the problem could be your computer and not your printer.
IF NOT 3: it would be very rare, but you could have a problem with the spool service (the windows service that manages printing matters) but in this case nothing shoud be printed ok. So if the test page is ok, the problem is NOT your printer and you should look for the problem in your computer or your operative system.