Question about Dell 962 Photo All-In-One InkJet Printer

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Scanner does not work

Everything on my printer works, except the scanner. I press scan and an error message comes up on my monitor. All other options work, printer, fax, copier. Help!

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  • Anonymous Feb 05, 2009

    The message says "scan was not successful"

  • Anonymous Feb 05, 2009

    The message is "scan was not successful"

  • Anonymous Feb 18, 2009

    i hit the scan butten and it just doesn't do anyting

  • jessica23456 Feb 19, 2009

    Everything on my printer works, except the scanner. I press scan and an error message comes up on my monitor. All other options work, printer, fax, copier. Help! I do have the same problem. Please can somebody help me!!!!!!!!!!
    Marc 
    info@marccass.com

  • Jay Glendenning
    Jay Glendenning May 11, 2010

    What operating system are you using?

  • Jay Glendenning
    Jay Glendenning May 11, 2010

    What is the error message?

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Can you check with dell by calling or check their web site

Posted on Feb 04, 2009

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