Question about Microsoft Xbox 360 Console

1 Answer

Sound, no picture on my 360

So my 360 was getting all messed up with my graphics. Everything was kinda black with a white outline around it. So, i turned my 360 off, and tryed it on a new TV, after trying EVERYTHING. My problem was fixed, for a while. Now wen i turn my 360 on i get a message saying "mode not supported. I dont see te 360 menu, but i can still hear it. I just got assassin's creed and i really wanna play it. PLLLEEEAASSSEE HELP ME OUT!

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Sniper:

    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 57 Answers

Hi there i have repaired many 360 consoles this is a comon problem the gpu chip inside has pritty much had it and died, you will still get sound but no picture this realy isnt repairable nothing short of getting another motherbord for your xbox,

Not is all lost yet xbox will replace your motherbord inside your xbox for free as long as its still under waranty if not when you call them tell xbox that before you lost the picture you had 3 red lights appear on the front of your console this repair is covered for 3 years from date of purchase

you can contact xbox with these numbers for the uk

0800 587 1102
or +44 20 7365 9792 from a mobile phone
Hearing Impaired (TTY device):
0800 587 1103
Hours of operation:
Monday-Friday: 09:00-22:00
Saturday: 09:00-20:00
Sunday: 09:00-17:00
or if in the US

1-800-4MY-XBOX
International (direct dial to U.S.): 425-635-7180
Hearing Impaired (TDD device): 1-866-740-9269 or 425-635-7102
Hours of operation (every day):
9:00 A.M. to 1:00 A.M. Eastern Time
6:00 A.M. to 10:00 P.M. Pacific Time if you live in any other Country or Region please go here to get the correct number http://www.xbox.com/en-US/ChangeLocale.htm its always better to speak to them on the phone as creating a repair online cant be a pain Hope This Helps GOOD LUCK

Posted on Feb 05, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Xbox 360 plays for a few minutes and then the screen goes black with no sound or picture.


your graphics processor IC chip needs its solder joints reflowing, and the heatsink re securing.

This will solve the problem.

Regards

FixMyConsole

May 19, 2009 | Microsoft Xbox 360 Console

1 Answer

XBOX 360 NTSC only Black and White


yes xbox 360 NTSC only in black and whit colours

Feb 06, 2009 | Ulead Videostudio 8 for PC

1 Answer

When i turn it on there's no picture


Replace your cables for the xbox im betting one of the contacts i worn, borrow a set from someone if you can and see if it fixes it.

Dec 12, 2008 | Microsoft Xbox 360 Console

1 Answer

No picture but sound on my xbox 360


Connect it to a different TV. If the problem persists then most likely the wires are the culprit.

Nov 22, 2008 | Ulead Videostudio 8 for PC

1 Answer

Video no longer works, only sound


Hello!
This is similar to the Red Lights Of Death. But instead of your CPU having a bad connection, it's your GPU. There is a 3 year warranty on the 360, so call Microsoft and get it repaired or replaced. If the warranty seal is broken you can take it apart and replace the x-clamp with 4 screws, 8 fiber washers, 8 steel washers and heat sink paste. Contact me for further instructions if doing it yourself. I hope this helps.

Good luck and happy gaming!!

Aug 21, 2008 | Microsoft Xbox 360 Console

4 Answers

XBOX 360


check connections.

e-mail me at B3652@live.com

May 31, 2008 | Microsoft Xbox 360 Console

2 Answers

No picture for game


get it checked out.

Apr 12, 2008 | Sylvania 6427FF TV

1 Answer

Need tv help


The sympton for contaminated CRT coolant is objects having a halo effect on the effected CRT color. The Blue and green are the CRTs most often contaminated. But to answer the question changing coolant does help. You can look into the crt with it turned on to see if the coolant is congealed. Just be carteful not to touch any components as you look into the CRT lens.

Feb 20, 2008 | Philips Magnavox 9P6034C 60" Rear...

2 Answers

Quickcam Pro 9000 Problem


u try to mess around with master settings of web cam cheak and uncheak few things in the options menu of cam see if u can get itto work are useing usb 2.0 ports

Jan 07, 2008 | Computers & Internet

1 Answer

62' Mitsubishi WD-62525 little black and white squares instead of picture but I have sound


Mitsubishi list this problem and has a solution of replacing several small surface mounted caps and diodes. we have tried this repair 5 times and only successfully done it once. so replacing what is called the formatter board part # 930B924002 for around $ 350.00 usually repairs this type of failure, However changing this board is a time consuming thing and takes a lot of Patience. It is buried deep in the set and several other board have to be removed just to get to it

Oct 17, 2007 | Mitsubishi WD-62525 62" Rear Projection...

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

117 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

marley mcelhinney

Level 3 Expert

490 Answers

Tre Elkins

Level 3 Expert

643 Answers

Martin Murray

Level 3 Expert

1618 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...