Question about Hotpoint Aquarius WMA42 Front Load Washer

1 Answer

How do i get to the pump on my hotpoint aquarius

My waters not draining and i need to check the pumps not blocked ,where is it and how do i get to it

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  • fraserj70 Feb 04, 2009

    i`v tried it with the machine out in the open and with nothing obstructing the waste pipe , its some thing to do with the pump ,its making a buzzing noise , i,v tried looking at the filter in the front but cant pull that white cover out.

  • fraserj70 Feb 05, 2009

    thanks a lot ,got the pump out found keys and coins in there , got water on the transformer of the pump thou so going to have to leave dry before i try it , but exellent advice thankyou

  • Mark Egan May 11, 2010

    Glad you got it going, and made some money doing it!

  • Mark Egan May 11, 2010

    Confirm the make/model number, because I can't find it in my resources.

  • Mark Egan May 11, 2010

    First, make sure the drain hose was not crimped against the wall when the unit was pushed back.
    Next, make sure there is an air gap between the drain hose and the standpipe in the wall.

    Reply back what you find and I'll help you further. I should be able to find an exploded view for you.


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  • Expert
  • 77 Answers

Hi, the pump is located under the drum, lay the machine gently on its back to get access

Posted on Feb 05, 2009

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Posted on Jan 02, 2017

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SOURCE: hotpoint aquarius wt540 wont pump out water

Hiya Barry, I have the same machine and for the last 3 days have had the exact same problem...mini load and reduced crease as well as power light flash right when it comes to drain...?

I have scratched my head and done lots and lots of research, reckon I could design and build my own washer now lol, anyway, I fitted a new pump and ran it, thinking this is it sorted, went out and got a call from our lass...doing it again.

Right, gonna have to get me hands dirty...I removed the drain hose (Ignore the pump for a second, I'm talking about the grey hose that goes from the pump to the sink) from the sink and poked my fingers as far as they would go...debris, I then removed it from the other end (Pump) so I had a long hose in my hands, not attached to anything at either end....cleared it and again, loads of debris (Fluff, plastic etc) and put it all back together...turned the old fella back on and running a wash right now as we speak...happily spinning round at 1400rpm and throwing gallons of water down the sink...I would consider it fixed.

So I can most definately tell you that you have a blockage somewhere mate, I'd get your hands in the toolbox and pull that pipe off, doesn't require any level of experience, just the ability to put things back as you found them...

Hope that helps

Posted on Dec 01, 2008

  • 18 Answers

SOURCE: Hotpoint Aquarius WF325 won't pump out water

Item stuck in pump,open back and take out,unless u r in nottingham i can do 4 u

Posted on Oct 06, 2009

  • 662 Answers

SOURCE: wf310 hotpoint aquarius washing machine wont spin or drain

Power off the mains. The filter is located behind the silver plate at the back of the machine at the bottom. Four screws hold it on. Drain out all the water. The filter is inside the big black rubber hose attached between the pump and the main drum. Remove the plastic clip holding it to the pump unit and then the metal cir clip holding it to the main drum. Inside is a white molded cone and a big white ball which floats. You will find a lot of junk here, clean out thoroughly. To refit put white cone back inside just as you found it, at the bottom, fit ball back into the cone. Attach to the bottom to the drum and re-fasten the cir clip. Finally reconnect the gator to the pump unit and tighten the plastic clip. Check out the pump too before reconnecting.


And rate me nice pl for the free help!

Posted on Jun 08, 2010

barkencoa
  • 3463 Answers

SOURCE: My Hotpoint Aquarius WD420 has

To access and check the pump, remove the lower rear panel of washer, in the bottom right corner you will see the pump with the inlet and outlet hoses going to it.
First thing to is te remove the large black hose fastened to drum and clean the filter inside the hose., then check the pump is not blocked and the out let hose also.
If it still does not work after doing these these checks, then it is likely to be a faulty pump.
They are easy to obtain and replace.

Posted on Dec 02, 2010

  • 6277 Answers

SOURCE: i have a hotpoint aquarius

Hi from retired Englishman in SW France,
You have not mentioned checking the drain motor/pump filter before replacing the pump???
So just in case- here are my complete and general guidance notes for checking both the drain motor filter and the drain motor action ;-0)

If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT.
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Posted on Jun 03, 2011

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1 Answer

Does not rinse and drain water


You should be getting a fault code on the wash progress lights.
If water is still in bowl try this.
37. (00100101) Pump Blocked Error (No change in the water level)
While draining, the water level reading from the pressure sensor has not changed for over 3
minutes. There are three likely reasons for this fault. One is that the drain hose or the
pressure switch hose has been squashed or kinked and the pump out rate has been
dramatically reduced. The second possibility is that the pump is partially or fully blocked.
The third is that the pump is not operating due to Motor Control Module, wiring or pump
failure. This fault could also appear if the machine is pumping to an unusually high head of
drain hose or into an extended length of drain hose. The fourth possibility is a diverter
valve fault or blockage, water level is not altering as the diverter is stuck in the recirculation
mode, giving the module the appearance the pump is not lowering the water level.
Primary Source: Pump System.
Action: 1) Check that the drain hose has not been kinked.
2) Check the length of the drain hose and try to reduce the length if
excessively long. A 1-metre extension hose of the same diameter
fitted to the existing drain hose is the maximum allowable length.
3) Check for open circuit windings in the pump. (Note: Pumps are
fitted with a thermal cut-out, which will reset on cooling.)
4) If the bowl is empty of water, remove the pump from the pump
housing and check that it is not blocked. Also check the drain
hose is not blocked.
5) If the bowl contains water, then service the pump from the top of
the machine by removing the top deck and inner bowl. Bail out the
water, remove the pump cap and hood and clear the restriction.
Secondary Source: Wiring.
Action: 1) Check the pump harness is connected correctly to the pump.
2) Check continuity of the pump harness.
Tertiary Source: Motor Control Module.
Action: Activate the pump by operating the machine in spin mode. Check the
pump is rotating. If it is not operating, and Primary and Secondary
checks have been performed, then replace the Motor Control Module.

Jan 02, 2014 | Fisher and Paykel GWL11 Top Load Washer

1 Answer

Help F&P MW511 beeping and not draining


You have Error code 37,
37.
(00100101) Pump Blocked Error (No change in the water level)
While draining, the water level reading from the pressure sensor has not changed for over 3 minutes. There are three likely reasons for this fault. One is that the drain hose or the pressure switch hose has been squashed or kinked and the pump out rate has been dramatically reduced. The second possibility is that the pump is partially or fully blocked. The third is that the pump is not operating due to Motor Control Module, wiring or pump failure. This fault could also appear if the machine is pumping to an unusually high head of drain hose or into an extended length of drain hose. The fourth possibility is a diverter valve fault or blockage, water level is not altering as the diverter is stuck in the recirculation mode, giving the module the appearance the pump is not lowering the water level.
Primary Source:
Action:1)
Pump System.
Check that the drain hose has not been kinked.
2) Check the length of the drain hose and try to reduce the length if
excessively long. A 39.36in / 1 metre extension hose of the same diameter fitted to the existing drain hose is the maximum allowable length.
3) Check for open circuit windings in the pump. (Note: Pumps are
fitted with a thermal cut-out, which will reset on cooling.)
4) If the basket is empty of water, remove the pump from the pump
housing and check that it is not blocked. Also check the drain hose is not blocked.
5) If the basket contains water, then service the pump from the top of
the machine by removing the top deck and inner basket. Bail out the water, remove the pump cap and hood and clear the restriction.
Secondary Source: Wiring.
Action:
Tertiary Source:
Action:
1) Check the pump harness is connected correctly to the pump. 2) Check continuity of the pump harness.
Motor Control Module module.
Activate the pump by operating the machine in spin mode. Check the pump is rotating. If it is not operating, and Primary and Secondary checks have been performed, then replace the Motor Control Module.

Jun 10, 2013 | Fisher and Paykel GWL11 Top Load Washer

1 Answer

I w 812


Here are some details for fault code 37
37.
(00100101) Pump Blocked Error (No change in the water level)
While draining, the water level reading from the pressure sensor has not changed for over 3 minutes. There are three likely reasons for this fault. One is that the drain hose or the pressure switch hose has been squashed or kinked and the pump out rate has been dramatically reduced. The second possibility is that the pump is partially or fully blocked. The third is that the pump is not operating due to Motor Control Module, wiring or pump failure. This fault could also appear if the machine is pumping to an unusually high head of drain hose or into an extended length of drain hose. The fourth possibility is a diverter valve fault or blockage, water level is not altering as the diverter is stuck in the recirculation mode, giving the module the appearance the pump is not lowering the water level.
Primary Source:
Action:1)
Pump System.
Check that the drain hose has not been kinked.
2) Check the length of the drain hose and try to reduce the length if
excessively long. A 39.36in / 1 metre extension hose of the same diameter fitted to the existing drain hose is the maximum allowable length.
3) Check for open circuit windings in the pump. (Note: Pumps are
fitted with a thermal cut-out, which will reset on cooling.)
4) If the basket is empty of water, remove the pump from the pump
housing and check that it is not blocked. Also check the drain hose is not blocked.
5) If the basket contains water, then service the pump from the top of
the machine by removing the top deck and inner basket. Bail out the water, remove the pump cap and hood and clear the restriction.
Secondary Source: Wiring.
Action:
Tertiary Source:
Action:
1) Check the pump harness is connected correctly to the pump. 2) Check continuity of the pump harness.
Motor Control Module module.
Activate the pump by operating the machine in spin mode. Check the pump is rotating. If it is not operating, and Primary and Secondary checks have been performed, then replace the Motor Control Module.

Aug 19, 2012 | Fisher Paykel Eco IWL16

1 Answer

GWL11 washer stops draining on first rinse cycle


That fault code is 37.
Disconnect from power & Bail out all the water you can before removing pump.
Here is some info on fault 37
37. (00100101) Pump Blocked Error (No change in the water level)
While draining, the water level reading from the pressure sensor has not changed for over 3
minutes. There are three likely reasons for this fault. One is that the drain hose or the
pressure switch hose has been squashed or kinked and the pump out rate has been
dramatically reduced. The second possibility is that the pump is partially or fully blocked.
The third is that the pump is not operating due to Motor Control Module, wiring or pump
failure. This fault could also appear if the machine is pumping to an unusually high head of
drain hose or into an extended length of drain hose. The fourth possibility is a diverter
valve fault or blockage, water level is not altering as the diverter is stuck in the recirculation
mode, giving the module the appearance the pump is not lowering the water level.
Primary Source: Pump System.
Action: 1) Check that the drain hose has not been kinked.
2) Check the length of the drain hose and try to reduce the length if
excessively long. A 1-metre extension hose of the same diameter
fitted to the existing drain hose is the maximum allowable length.
3) Check for open circuit windings in the pump. (Note: Pumps are
fitted with a thermal cut-out, which will reset on cooling.)
4) If the bowl is empty of water, remove the pump from the pump
housing and check that it is not blocked. Also check the drain
hose is not blocked.
5) If the bowl contains water, then service the pump from the top of
the machine by removing the top deck and inner bowl. Bail out the
water, remove the pump cap and hood and clear the restriction.
Secondary Source: Wiring.
Action: 1) Check the pump harness is connected correctly to the pump.
2) Check continuity of the pump harness.
Tertiary Source: Motor Control Module.
Action: Activate the pump by operating the machine in spin mode. Check the
pump is rotating. If it is not operating, and Primary and Secondary
checks have been performed, then replace the Motor Control Module.


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Jul 26, 2012 | Fisher and Paykel Washing Machines

1 Answer

Not draining water or spinning?


Hi, The pump may be blocked, machine wont spin untill it has pumped out the water, so the problem is not draining, first check drain hose is not blocked or kinked and then check the pump filter, there will be a hatch or cover usualy at the front near the bottom which you unscrew and you can remove blockage from the pump. Note, there will be some water left in the machine and it will be released when you remove pump cover so put a few towels on the floor or you can tilt the machine back and put a block of wood underneath while you inspect pump. If it still wont work after you have check the hose and pump then the pump may be faulty and need replacing, seek professional help for this.

Aug 05, 2011 | Hotpoint Washing Machines

1 Answer

Hi, my Hotpoint Aquarius + WF630 screen has what looks like something E5 something on the screen and goes from prewash through to spin within a few moments and no water enters. i have made sure the drain...


Hi from retired Englishman in SW France,
If you have cleaned the drain filter AND checked the operation of the drain motor, for Hotpoint (and the manufacturer Indesit) E5 states ' pressure switch jammed on full or pump blocked- check switch and module'. Sometimes there can be bad connections between plugs/cables/module (PCB). If you haven't done already please make sure that the pump does actually work by removing the filter, seeing the pump motor and putting the machine on spin. You should see it rotate! Otherwise it looks like a service call ;-0(
Good luck,
John C

Mar 20, 2011 | Hotpoint Aquarius WD640 Front Load...

2 Answers

Stops in cycle and says f 02


F02 error is related to drain pump block.If the drain pump gets blocked or the drain hose is blocked the error comes up,this is indication of cleaning the drain pump and drain hose.If the drain pump and drain hose checked ok then its faulty drain pump,its not draining the water so the error f-02 is showing up. error F-02 is a slow drain problem. Remove the wide tapering pipe from the drum to the pump. Inside there is a non return ball valve. Clean this and see if that helps. Take the front bottom panel off and open the drain trap,and see if there is any thing got stuck up,like coins,nails,socks or any small cloth etc etc.--------------While removing the drain pump and drain hose for cleaning,please keep thick towel with you.As you disconnect the drain pump from its connection,lot of water will flow towards you,if your machine is filled with water.So keeping this towel with you will help to control this water flow towards you.This should help.Thanks.Helpmech.

Jan 19, 2011 | Washing Machines

1 Answer

I have a hotpoint WF250 1500 spin. It wont drain. i cleared filter but still not drain when restarted. What would problem be? i cannot find the user manual.


Could be a blocked pump or outlet hose, remove the hose and lay it down to floor level to drain off water, then remove lower rear cover of washer, and remove the hose from the pump, see if it nis blocked, couls also be a faulty pump.

Nov 30, 2010 | Hotpoint Aquarius WF000 Front Load Washer

1 Answer

Machine doesn't drain water


The washing machine not draining water.This problem is related to few possibilities. 1) The drain pump is got loose to the drain hose. check the connection from drain hose to drain pump. 2) The drain is blocked by any thing.Like cloth or any thing like metallic nails or coils etc etc. 3) The drain hose is got blocked./The drain hose is not letting the water to enter the drain pump. In most of the cases the drain pump has to be removed and checked for any kind of blockages.This will clear the fault. ----------- Keep updated with any more queries.Thanks,.

Oct 14, 2010 | Washing Machines

1 Answer

My hotpoint aquarius washing machine wont pump out the water


HI.
You need to check the pump filter.
Remove lower rear panel of washer.
Remove large black hose fastehed to bottom of drum
Remove and clean filter inside hose.
Remove hose onto pump, and check for blockage or obstruction here as well.
Check drain out let hose is not blocked.
Please rate my solution/.
Thankyou.

Jan 28, 2010 | Hotpoint Aquarius WD640 Front Load...

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