I bought a new 500 gb Buffalo Technology external drive back in November (2008). I plugged it in and computer reads the drive no problem. However, when I try to transfer files into the external drive it is extremmmmely slow. Example. Takes 30 minutes to maybe get 10 pictures transfered. Pic files are not that large (shot at 3.2MP). I have older external drives that transfer at a much faster rate. I noticed it had some driver for TurboUSB and tried that as well. had it on "active" but yet still incredibly sluggish. The only thing I can think of, is it is b/c of having Vista operating system? Noticed on the Buffalo page that it was for Windows 2000/XP - didn't mention Vista
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Both devices must have USB 3.0 capability to enjoy the high transfer speed that 3.0 has to offer. Check the other device (not the Buffalo) as see if it has USB 3.0 support. First, make sure the firmware for the external and the source device are up to date. Next, try swapping the cable. If that doesn't work, check the source and target hard drives to symptoms of failure. The transfer speed will be slow if one of the drives is failing. The manufacturer of the drive should have free diagnostic tools on their website. If not try WD Lifeguard Diagnostics or Seagate Seatools. If you are running Linux, go with smartmontools. If the drives are healthy and if 3.0 is supported on both devices check the transfer speed with different files. Transferring one large file is faster than transferring a lot of small files. If all else fails call Buffalo and request a replacement.
There is a possibility that your hard drive has experienced logical damage due to your hard drive is not visible. In this case to recover your data i would suggest you to use some data recovery software that will get online in both free and paid version.
First, you need to choose all the files you want to back up and put that into a folder then plug in your external harddrive click "my computer and double click your external hard drive and it will open another window. just drag all the folders that you want to backup and paste that to the new open windows which is your hard drive then thats it. just remove the external harddrive correctly and wait for the file to be complete transferred.