Question about GE Profile 26.6 cu. ft. Side-by-Side Refrigerator with Dispenser TFX27PRBWW

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Leaking water line to bsmt & freezing top shelf in fridge

1. The water line caused a leak into the basement from our GE profile side by side fridge. My husbank replaced the valve under the fridge & it ended up flooding our basement. HELP.

2. The top shelf of the fridge freezes, I have the setting on the lowest, but this still happins. HELP!

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  • Anonymous Feb 26, 2009

    SHEET OF ICE FORMS AT BOTTOM OF FREEZER LEAKS OUT HOLE IN BACK OF FREEZER, FLOODED FLOOR AND DOWN THROUGH FLOOR INTO BASEMENT CEILING

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Line is clogged

Posted on Apr 02, 2009

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1 Answer

Have a GE side-by-side profile 25.4. The fridge side is too cold and freezing items in back of top shelf and items in the veggie draw. Settings are 4 for freezer and 2 for fridge and things still are...


there is a air damper that lets the air in frome the freezer side,, it should be in the back top left corner on the fridge side turn the controls to off and listen you should hear a faint sound like a flap closing,, if not it is either stuck wide open, or the little motor has went out,,,( for a temp fix you can tape some of the opening off until you get the parts replaced

Jan 19, 2011 | GE Profile 25.5 Cu. Ft. Side-by-Side...

1 Answer

Refrigerator ge profile model TFH27PR water leaking onto floor


Hi this problem could arise due to various reasons so lets find out what could it be the cause.

1)In the back of your freezer compartment is the drain hole. It's very common in GE for the drain to freeze up. With the drain hole plugged up, your freezer will continue to defrost the evaporator, but not the water in the drain hole. So the water builds and freezes, builds and freezes until it eventually overflows into the air diffuser for the fridge causing the leaky fridge problem."Heat Probe" that can be installed.This will prevent water from freezing up in the drain hole allowing it to drain as designed

2)Inspect the door seals and the sides of the refrigerator around the doors. If you see any beads of water or moisture, then the door seals may be failing to create an air tight seal which causes the cold air from the refrigerator to escape and form condensation around the doors. Sometimes you can solve this problem by applying a light film of gasket lubricant to the existing seals or just cleaning them of any debris with a warm soapy rag. If they still don't seal well after you apply lubricant, or clean them, you may need to replace the entire seal assembly.

3) If the water is coming from the freezer but you think that the defrost drain pipe is clear, then it may be coming from the ice maker. Check the ice maker for cracks in the unit's body or a misalignment of the water supply line. Make sure that the water supply spout in the freezer lines up with the ice maker's water supply cup.

4)Check the ice maker copper water supply line, your ice maker water filter, and the plastic ice maker water supply tube for any cracks, splits or connection leaks. If you find any leaks, remove the leaking part and obtain a replacement at the hardware store.

5)Your leaking refrigerator may just have a cracked or damaged drain pan. Your fridge regularly drains water into this pan to prevent water pooling in the fridge itself. Evaporation takes care of the rest. Look underneath your fridge where the drain pan sits and pull it out for inspection. If it has a crack or is otherwise damaged, contact the appropriate retailer about getting a replacement as soon as possible.

6)If your leaking refrigerator is draining inside as opposed to onto your floor, you're probably dealing with a clogged defrost drain. Your fridge is constantly producing condensation inside the freezer, and that condensation drips down the defrost drain into a drain pan underneath the unit. This defrost drain can become clogged with debris or, more often, it freezes shut. Look in your refrigerator manual to locate your defrost drain, and take the appropriate steps to unclog it (inundating your drain with warm water will often do the trick).

Note:Switch you Refrigerators for more than 8 hours and let the frost melt fully use hair dryer and now switch on and check you are getting leak.

post a comment for further assistance.

Thank you for using fixya have a nice day:-)

Sep 09, 2010 | GE Refrigerators

1 Answer

Water is leaking onto top shelf of fridge. It is a top freezer.


Sounds like you have a frozen drain in the freezer. You can remove the back panel of the freezer and take a turkey baster and run hot water down the drain line to clear it. Once its cleared you will want to dump an additional cup of water down to make sure that its clear. This will stop the defrost tray from overflowing when the unit goes into defrost. This is where the water is coming from.
Hope this helps _MJ_

Feb 16, 2010 | KitchenAid KSRA25ILSS Side by Side...

1 Answer

We have a ge profile refrigerator and there is water leaking on the left side under the freezer. The inside of the ice tray has tan colored gunk on the ice and the bottom shelf of the freezer has a 1/2 in...


manually derfrost fridge/freezer,clean with bicarb only...... dry as best you can.(important) clean drain hose fill freezer from top with any spare space filled with foam in plastic bag(s)looks awful but works a treat (cheap too)invest in a freezer thermometer minus 20C IS BEST.....

Feb 07, 2010 | GE Profile 20.7 cu. ft. CustomStyle...

2 Answers

Water is leaking into top shelf of Refrigerator - Whirlpool Gold


the drain in the freezer is clog make sure the drain from the freezer is clean all the way to the pan next to the compressor . you need to open the back wall of your freezer for that ( the inside wall) clean with buster (water pump)the drain is in the bottom middle of the freeze.

Sep 10, 2009 | Whirlpool ET1FTKXK Top Freezer...

1 Answer

Refrigerator is freezing everything top to bottom wondering if there is an air filter that I could clean as we have had some drywall done recently and thought maybe something is restricting air flow.


  1. Checking/changing a common light switch
  2. Common frost free fridge parts learn "what" is called "what" before starting your repair
  3. Compressor won't run or it is "clicking' on and off
  4. Cleaning the condenser coils
  5. Can my fridge be moved on it's side?
  6. Defrost drain freezes and then overflows
  7. Freezer door pops open when I shut the fresh food door
  8. GE Arctica repair tips...frost free trouble, freezing food, ect new25.gif
  9. How refrigerators work
  10. How a common defrost cycle works
  11. How to change a common condenser fan motor
  12. How to reverse the refrigerator doors on your refrigerator
  13. Help for storing an appliance
  14. How to change a common Whirlpool evaporator fan motor
  15. How to install or remove common shelf supports
  16. How long can I store food in my frost free refrigerator freezer and how?
  17. I heard a sizzling noise inside my freezer section and it looked like something on fire when I opened the freezer door. What should I do?
  18. I feel heat or warmth around my refrigerator doors...help!
  19. Important Disclaimer
  20. My fridge is running but not cold enough  - with Frost free repair information as well
  21. My refrigerator is leaking water inside the fridge
  22. My fridge is leaking onto the floor
  23. My fridge is freezing things
  24. My fridge makes a bang noise when it shuts off
  25. My Frost free fridge will not run at all
  26. My fridge is making   screeching/squeak noises
  27. My GE SxS fridge door has dropped and/or won't open or close properly
  28. My water dispenser has white flecks in the water...what's up?
  29. Mending a crack in the refrigerator liner
  30. New adaptive defrost information
  31. Ohm meter testing a start capacitor
  32. Odor complaints with your fridge
  33. Replace a door gasket on a refrigerator
  34. Sample wiring diagrams
  35. Stainless Steel Cleaning
  36. Some help for an Amana refrigerator fan motor that will not run
  37. Will my freezer or refrigerator work ok in my garage?
  38. Whirlpool built refrigerator defrost timer installation help
  39. Water line "Y" hose for icemaker broken helps
 

Apr 01, 2009 | GE Profile PSW26P Stainless Steel Side by...

1 Answer

Water dispenser keeps running


  1. Checking/changing a common light switch
  2. Common frost free fridge parts learn "what" is called "what" before starting your repair
  3. Compressor won't run or it is "clicking' on and off
  4. Cleaning the condenser coils
  5. Can my fridge be moved on it's side?
  6. Defrost drain freezes and then overflows
  7. Freezer door pops open when I shut the fresh food door
  8. GE Arctica repair tips...frost free trouble, freezing food, ect new25.gif
  9. How refrigerators work
  10. How a common defrost cycle works
  11. How to change a common condenser fan motor
  12. How to reverse the refrigerator doors on your refrigerator
  13. Help for storing an appliance
  14. How to change a common Whirlpool evaporator fan motor
  15. How to install or remove common shelf supports
  16. How long can I store food in my frost free refrigerator freezer and how?
  17. I heard a sizzling noise inside my freezer section and it looked like something on fire when I opened the freezer door. What should I do?
  18. I feel heat or warmth around my refrigerator doors...help!
  19. Important Disclaimer
  20. My fridge is running but not cold enough  - with Frost free repair information as well
  21. My refrigerator is leaking water inside the fridge
  22. My fridge is leaking onto the floor
  23. My fridge is freezing things
  24. My fridge makes a bang noise when it shuts off
  25. My Frost free fridge will not run at all
  26. My fridge is making   screeching/squeak noises
  27. My GE SxS fridge door has dropped and/or won't open or close properly
  28. My water dispenser has white flecks in the water...what's up?
  29. Mending a crack in the refrigerator liner
  30. New adaptive defrost information
  31. Ohm meter testing a start capacitor
  32. Odor complaints with your fridge
  33. Replace a door gasket on a refrigerator
  34. Sample wiring diagrams
  35. Stainless Steel Cleaning
  36. Some help for an Amana refrigerator fan motor that will not run
  37. Will my freezer or refrigerator work ok in my garage?
  38. Whirlpool built refrigerator defrost timer installation help
  39. Water line "Y" hose for icemaker broken helps

Apr 01, 2009 | GE Profile 26.6 cu. ft. Side-by-Side...

3 Answers

Not getting water from dispenser in door


The connector that is leaking is bad causing tubing to come out and leak. The reason it won't flow is it is iced up inside of the door and no, unfortunately, you can't disassemble the door to get to it. It requires a door replacement. The connector is part number WR02X10471 from www.geappliances.com or GE Factory Service Parts at 1-800-626-2002

Dec 20, 2008 | GE Profile¿ Arctica® Energy...

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