Question about Ricoh Aficio C811DN-T1 - printer - color - laser

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Black marks on one side of the paper, need to be cleaned and how?

We have a RICOH SP C811DN COLOR PRINTER

Just recently our print outs are printing with black marks along one side of the paper. Our printer is new to us & we don't have tech support. I was going to try & clean it to see if that resolves the problem. Not sure how to even begin. Please advise.

Jeannie

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Changing the fusing unit might solve the problem

Posted on Feb 05, 2009

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It sounds like the laser drum is damaged and not collecting toner correctly. First try cleaning the paper path with laser cleaning paper. If that doesn't sort the problem replace the drums.

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1 Answer

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Standard Try Full


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Good luck and please rate me, thanks.

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