Question about Danby 3.6 cu. ft. / 102 liter Chest Freezer Millenium DCF401W

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New 3.6 Danby freezer not freezing

Danby sent a repair man out to fix my brand new Danby freezer because it wasn't freezing and he told me nothing was wrong with the freezer. He said that I had to put food in the freezer for it to freeze, that was how the new units worked.
I have never heard of having to put food in a hot freezer to get it to freeze.
I have read online reviews of this product and most say it works well and freezes great (gets icy inside).
Can anyone out there tell me why a brand new Danby 3.6 cu. freezer doesn't freeze? This is the second one I have ordered and they both did the same thing.

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  • jill_tichnel Feb 04, 2009

    I did had problems with them also. Guess I'm not meant to own a freezer.

  • Anonymous Apr 19, 2009

    I have a same problem.
    I put some food in my new freezer but all of them were milted.


    I have no idea what happened.

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Maybe you should go with a different brand???

Posted on Feb 04, 2009

  • Ronnie Houston Feb 04, 2009

    i would ask them to bringg you a different model out to replace that one because like you ive never heard of having to put food in first for it to work.

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huuum At your service!

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MY ADVICE:
Sounds like a big repair bill and multiple problems

How old is the appliance?

If the appliance is 10 years old or more you may not be advisable to put good money into bad!
New appliance are so much more efficient today that they can save you a lot of money in energy!!!!
Replace it.


You will be fine

Bless You huuum

Please give me the best rating for my fine advice before you sign off.
Thank you

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