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Keep getting message that cable has been disconnected..

Since buying the Dynex Wireless-G USB 2.0 Network Adapter a couple months ago,I have only gotten it to work successfully in my home the same area...however lately I have been trying to access the internet,even at an area where there is WIFI available...I will get ''excellent connection'' but still cannot connect to the internet..and always I get the message cable has been disconnected when my laptop is clearly plugged in..I have tried numerous times to connect to different networks and go to different areas of my house and nothing works,..then last night,I tried to reinstall the Dynex disk and it won't even run...when I finally did get it to run once,I got a message saying I needed to update my windows but that has already been done ,and since I can't connect to the internet,I can't update my windows I'm in a real catch 22.Can someone help?I'm not with the laptop now but if someone can give me some suggestions to try I would appreciate it!

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First off, you need to update Windows.Go to where your modem is, unplug the ethernet cable from the router and connect direct to your computer, and run Windows update. You may have to reboot several times before all the updates have been implemented.

Then, the flag message you have been getting "cable disconnected" indicates to me that the flag is coming from the internal network card of your computer, not the wireless client in the computer. You need to make sure the wireless client is setup properly to see the router.

Do you know if security has been setup on the router? If so, we will need to walk down that road to get it set up on your laptop.

But first things first. Get the computer updated, and reply back answers tot he above, as well as what Operating System,s you are running.

Posted on Feb 04, 2009


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