Question about Microwave Ovens
Model # 721.63689300
Serial # 301KM00316
Manf. Date January 2003
When started, microwave will run for 4 sec. then stop, displaying F-9
While in operation for this brief time the microwave makes a low
''sparking/clicking'' sound. There is no visible sparking, it is the type of sound I am describing not a visual effect. All controls and lights function as they should.
I have looked behind the grill at the top of the microwave for the usually included service sheet and it is not there. Is it located somewhere else in this model? What is the problem? Control board? Magnetron? Something else? Any help pointing me in the right direction would be greatly appreciated!
My guess is that it is the main transformer that has developed a fault. If the insulation has broken down - it will arc there instead of the magnatron. Or it could be the magnatron itself. Both are prime suspects - and expensive to replace.
Unless you are particularly attatched to this - I would buy a new unit - and sell the turntable plate to recoup your losses.
Posted on Feb 04, 2009
F9 problem started for me yesterday. Is intermittent. I'm seeing MANY others with similar issue. I purchased Kenmore Elite Oven, Microwave/Hood, Refrigerator and Dishwasher; I've had issues with all of them. Plastic soap container melted on Dishwasher, I've had to replace the ice-cube maker on the Refrigerator, light on the Oven would not shut off and now doesn't work at all, and now F9 error on the microwave. Service calls have been frustrating, and yes, I've paid for all the repairs. Best advice: STAY AWAY FROM ANY, ALL KENMORE APPLIANCES. I even told them on the phone that with good service I will promote their product -- they simply DID NOT CARE. I HAVE EXPERIENCED A COMPLETE LACK OF LOYALTY OR SERVICE TO THEIR CUSTOMERS. My parents had very good service with Sears; obviously they have lost their way. STAY AWAY.
Posted on Jan 23, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 01, 2011 | Kenmore Microwave Ovens
Sep 07, 2010 | Kenmore Microwave Ovens
May 25, 2010 | Kenmore Microwave Ovens
May 25, 2010 | Kenmore 63662 / 63664 / 63669 Microwave...
Apr 04, 2010 | Kenmore Microwave Ovens
Sep 19, 2009 | Kenmore 80809 Microwave Oven
Mar 12, 2009 | Kenmore Microwave Ovens
Nov 21, 2008 | Kenmore Microwave Ovens
May 23, 2017 | Sharp Microwave Ovens
1,200 people viewed this question
Usually answered in minutes!