Question about Apple iPhone Smartphone

1 Answer

Iphone sim card

I'm using new sim card to my iphone, at first it work perfectly until one day i restore my itunes..my iphone cannot be activated. at window screen showed the simcard is not compatible..why this happen? i cant use my iphone any more..do i have to buy a new simcard..thank u so muchI have the same problem it was working fine and one day I updated and stop working so I restored it and now ask me for the original sim card wich I do not have and it is lock. Can some one help me with this. Please thank you.....
Cesar......

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Apple Master
  • 13,433 Answers

Hi try another simcard, a prepaid one for example or one from a friend. if that doesn't work either, reset the iphone and try again. finally you would need to contact apple or your dealer for having the iphone tested and looked into better.

Posted on Feb 04, 2009

  • Ekse Feb 04, 2009

    to reset iPhone. Press and hold the Sleep/Wake button and the Home button
    at the same time for at least ten seconds, until the Apple logo appears.



    also



    Reset iPhone settings. From the Home screen choose Settings > General > Reset > Reset All Settings. All your preferences are reset, but no data or media is deleted.





    If that doesn't work, restore the iPhone software. instructions here

    http://support.apple.com/kb/HT1414?viewl...





×

1 Suggested Answer

owplsk
  • 5 Answers

SOURCE: iphone sim card

Find your solution from the list,
Apple Iphone Smartphone
Codes:

Software & Hardware Problems
Find Your Solutions for Apple Products:
Apple Iphone 3G
Apple iPod Touch Digital Media Player

Posted on Jul 13, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Who to activate a new iPhone for prepay service please let my now the best way thanks


if you are using a new iphone, you have to unbrick (activate) it first.
if you see the apple logo with the usb cable when you turn on the phone, you have to plug your iphone with the usb to the computer, but you have to download the itunes first (www.apple.com) and then click on download itunes. after you have downloaded itunes and connected your iphone thru usb to the computer, follow these steps:
1. make sure the phone in DFU mode by holding down the power and home button at the same time for about eight seconds, until the screen turns off. Keep holding it down. then release holding the power and home button after 5 seconds
2. Hold the home button until you see a pop-up in iTunes telling you that your iPhone is in restore mode and must be restored. The popup should appear within 30 seconds after releasing the power button.
3. Hold the home button until you see a pop-up in iTunes telling you that your iPhone is in restore mode and must be restored. ThIS popup should appear within 30 seconds after releasing the power button.
  • 4. Click OK on the pop-up message and wait for another message that tells you t hat the iPhone is safe to unplug from the computer

  • *** if you unbrick your phone, restoring will erase all data and any apps you had on it before. MAKE SURE to sync and backup your phone in iTunes frequently. You can retrieve information lost during the restore process with the latest backup you did in iTunes



    regarding the prepaid issue, in some countries, there are restrictions that the prepaid sim is not allowed, it is best to contact your service provider if the network allows the use of a prepaid sim card on an iphone

    Apr 18, 2011 | Apple Cell Phones

    1 Answer

    I bought the iphone off a friend of mine as it was disabled and he already has another phone... i restored the iphone using itunes which worked fine, however itunes then auto attempted to activate it...


    This device will not preform any other function until it is connected to the computer with a valid SIM card in it. The device will then need to be activated with an AT&T (if in the United States) account. Only then will the device function normally

    Feb 28, 2011 | Apple iPhone Smartphone

    1 Answer

    Hi there I have my sim card installed in my iphone but it says no sim first it stuck in activation mode and I tried to activate it by putting the sim card in and connect it to the itunes but I got error...


    Hi there,

    Firstly, because your phone is now jailbroken the software may now be faulty and you may have recurring problems with it.

    But you should restore your iPhone as a new iPhone, it will wipe EVERYTHING, from the phone but it will also mean your working from a "clean" phone as it where, it will put it back to how it was from the day you took it out of the box.

    Follow the details below to restore your iPhone as a new iPhone and then connect it back up to itunes with the sim inserted to activate it, also if you receive any messages on itunes about carrier settings, choose to update as these are what you need to have your network function. Although as I mentioned earlier, I cant guarantee you that your phone will be working and sorted as it is now jailbroken and doing this permantly alters the phones software.

    Hope this helps (please leave feedback)

    1 - Load up lateset itunes on your computer
    2 - Power down your phone completely - swipe to power off
    3 - Hold down the home button (circle button on front of phone) for around 6secs and still holding down connect to the computer
    4 - When you receive a message on itunes saying that an iphone has been detected in recovery mode and needs to be restored. Continue with this
    5 - On the summary page select the restore option
    1. When prompted to back up your settings before restoring, select the Back Up option. If you have just backed up the device, it is not necessary to create another. **dont worry if your not asked to do this, you are restoring your phone as new so a back up isnt needed**
      ht1414_03--back_up_settings-002-en.jpg
    2. Select the Restore option when iTunes prompts you.
      ht1414_04--restore_dialog-002-en.jpg
    3. Once the restore process has completed, the device restarts and displays the Apple logo while starting up:
      ht1414_05--restored-002-en.jpg
      After a restore, the iPhone displays the "Connect to iTunes" screen. Keep your device connected until the "Connect to iTunes" screen goes away or you see "iPhone is activated." If iTunes does not have an Internet connection, you cannot complete this step.
      ht1414_06--connect-002-en.png ht1414_07--activated-002-en.png
    4. The final step is to restore your device as a new iphone
      ht1414_08--set_up-003-en.png

    Jan 05, 2011 | Apple iPhone 3G

    1 Answer

    Always pop up NO SIM INSTALLED or NO SIM , how can i fix it? my phone is iphone4, thz


    Check sim in another iphone first see if it works, if so have you activated your phone and sim correctly? If so then try restoring you iphone as NEW iphone (following instructions below to do) ..... if that doesnt work then you may need to try getting a new sim from your network or maybe popping into an apple store to see if its the phone
    1. Make sure you have the latest version of iTunes installed and running before attempting to update.
    2. Connect your device to your computer.
    3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
    4. Select the Summary tab.
    5. Select the Restore option.
    6. When prompted to back up your settings before restoring, select the Back Up option (as seen in the image below). If you have just backed up the device, it is not necessary to create another.
      ht1414_03--back_up_settings-002-en.jpg
    7. Select the Restore option when iTunes prompts you (as long as you've backed up your device, you should not have to worry about restoring your phone).
      ht1414_04--restore_dialog-002-en.jpg
    8. Once the restore process has completed, the device restarts and displays the Apple logo while starting up:
      ht1414_05--restored-002-en.jpg
      iPhone only: For the iPhone only, after a restore, the iPhone displays the "Connect to iTunes" screen. Keep your device connected until the "Connect to iTunes" screen goes away or you see "iPhone is activated." If iTunes does not have an Internet connection, you cannot complete this step.
      ht1414_06--connect-002-en.png ht1414_07--activated-002-en.png
    9. The final step is to restore your device from a previous backup. Once your device is restored and-in the case of the iPhone-in the process of activating, you should be able to see the following in iTunes:
      ht1414_08--set_up-003-en.png
      Select the backup you want for your device and select the Continue button to complete your device's restoration.
    If you do not want to restore from backup, select "Set up as new..." If you want to preserve previous backups that iTunes has made, be sure to back up the appropriate directory before choosing to set up as new. To learn more about setting up your device as new, see How to set up your iPhone, iPad, or iPod touch as a new device.

    Jan 01, 2011 | Apple iPhone Smartphone

    1 Answer

    My iphone model #A1241 got locked after I tried to download some music from itunes. I am only allowed to make emergency call and it is now asking to insert a valid sim card to activate


    Firstly try your sim in another phone and see if it works...if NOT then the problem is with the sim and you need to contact your network provider. If it Does work then you will need to restore your phone as a new iphone wiping all data and re-activating it.

    Hope this helps!

    Use the following steps to restore your iPhone.


    ***** IF YOU CANT SEE YOU IPHONE IN ITUNES OR IT IS STUCK AT THE APPLE LOGO - POWER DOWN YOUR PHONE - HOLD DOWN THE HOME BUTTON FOR AROUND 6SECS WHILST CONNECTING TO ITUNES - RELEASE BUTTON - ITUNES WILL THEN APPEAR WITH MESSAGE SAYING IT HAS DETECTED IPHONE IN RECOVERY MODE & CONTINUE TO RESTORE YOUR PHONE - FOLLOW FROM STEP 6! ) *****
    1. Make sure you have the latest version of iTunes installed and running before attempting to update.
    2. Connect your device to your computer.
    3. Select your iPhone when it appears in iTunes under Devices.
    4. Select the Summary tab.
    5. Select the Restore option.
    6. When prompted to back up your settings before restoring, select the Back Up option (as seen in the image below). If you have just backed up the device, it is not necessary to create another.
      ht1414_03--back_up_settings-002-en.jpg
    7. Select the Restore option when iTunes prompts you (as long as you've backed up your device, you should not have to worry about restoring your phone).
      ht1414_04--restore_dialog-002-en.jpg
    8. Once the restore process has completed, the device restarts and displays the Apple logo while starting up:
      ht1414_05--restored-002-en.jpg
      iPhone only: For the iPhone only, after a restore, the iPhone displays the "Connect to iTunes" screen. Keep your device connected until the "Connect to iTunes" screen goes away or you see "iPhone is activated." If iTunes does not have an Internet connection, you cannot complete this step.
      ht1414_06--connect-002-en.png ht1414_07--activated-002-en.png
    9. The final step is to restore your device from a previous backup. Once your device is restored and-in the case of the iPhone-in the process of activating, you should be able to see the following in iTunes:
      ht1414_08--set_up-003-en.png
      Select the backup you want for your device and select the Continue button to complete your device's restoration.
    If you do not want to restore from backup, select "Set up as new...

    Dec 27, 2010 | Apple iPhone 3G

    1 Answer

    I keep having to reset my iphone. It is not recognizing the sim card


    Firstly try the SIM in another phone if it doesnt work then its a problem with your SIM if it does its the phone try restoring as new...

    Use the following steps to restore your iPhone.


    ***** IF YOU CANT SEE YOU IPHONE IN ITUNES OR IT IS STUCK AT THE APPLE LOGO - POWER DOWN YOUR PHONE - HOLD DOWN THE HOME BUTTON FOR AROUND 6SECS WHILST CONNECTING TO ITUNES - RELEASE BUTTON - ITUNES WILL THEN APPEAR WITH MESSAGE SAYING IT HAS DETECTED IPHONE IN RECOVERY MODE & CONTINUE TO RESTORE YOUR PHONE - FOLLOW FROM STEP 6! ) *****
    1. Make sure you have the latest version of iTunes installed and running before attempting to update.
    2. Connect your device to your computer.
    3. Select your iPhone when it appears in iTunes under Devices.
    4. Select the Summary tab.
    5. Select the Restore option.
    6. When prompted to back up your settings before restoring, select the Back Up option (as seen in the image below). If you have just backed up the device, it is not necessary to create another.
      ht1414_03--back_up_settings-002-en.jpg
    7. Select the Restore option when iTunes prompts you (as long as you've backed up your device, you should not have to worry about restoring your phone).
      ht1414_04--restore_dialog-002-en.jpg
    8. Once the restore process has completed, the device restarts and displays the Apple logo while starting up:
      ht1414_05--restored-002-en.jpg
      iPhone only: For the iPhone only, after a restore, the iPhone displays the "Connect to iTunes" screen. Keep your device connected until the "Connect to iTunes" screen goes away or you see "iPhone is activated." If iTunes does not have an Internet connection, you cannot complete this step.
      ht1414_06--connect-002-en.png ht1414_07--activated-002-en.png
    9. The final step is to restore your device from a previous backup. Once your device is restored and-in the case of the iPhone-in the process of activating, you should be able to see the following in iTunes:
      ht1414_08--set_up-003-en.png
      Select the backup you want for your device and select the Continue button to complete your device's restoration.
    If you do not want to restore from backup, select "Set up as new...

    Dec 26, 2010 | Apple iPhone Smartphone

    1 Answer

    The iphone 3gs says no service but i have the sim card inserted


    Firstly check your sim in another phone to see if it works...if it does its the phone - antenna issues. if the sim doesnt work in another phone its most likely a problem with the network so best try contacting them or another sim

    if it does turn out to be the phone try to restore your phone as a new, if this makes no difference check to see if your in warrenty still and Apple will repair/replace your phone :0)

    Hope this helps ..

    Use the following steps to restore your iPhone.


    ***** IF YOU CANT SEE YOU IPHONE IN ITUNES OR IT IS STUCK AT THE APPLE LOGO - POWER DOWN YOUR PHONE - HOLD DOWN THE HOME BUTTON FOR AROUND 6SECS WHILST CONNECTING TO ITUNES - RELEASE BUTTON - ITUNES WILL THEN APPEAR WITH MESSAGE SAYING IT HAS DETECTED IPHONE IN RECOVERY MODE & CONTINUE TO RESTORE YOUR PHONE - FOLLOW FROM STEP 6! ) *****
    1. Make sure you have the latest version of iTunes installed and running before attempting to update.
    2. Connect your device to your computer.
    3. Select your iPhone when it appears in iTunes under Devices.
    4. Select the Summary tab.
    5. Select the Restore option.
    6. When prompted to back up your settings before restoring, select the Back Up option (as seen in the image below). If you have just backed up the device, it is not necessary to create another.
      ht1414_03--back_up_settings-002-en.jpg
    7. Select the Restore option when iTunes prompts you (as long as you've backed up your device, you should not have to worry about restoring your phone).
      ht1414_04--restore_dialog-002-en.jpg
    8. Once the restore process has completed, the device restarts and displays the Apple logo while starting up:
      ht1414_05--restored-002-en.jpg
      iPhone only: For the iPhone only, after a restore, the iPhone displays the "Connect to iTunes" screen. Keep your device connected until the "Connect to iTunes" screen goes away or you see "iPhone is activated." If iTunes does not have an Internet connection, you cannot complete this step.
      ht1414_06--connect-002-en.png ht1414_07--activated-002-en.png
    9. The final step is to restore your device from a previous backup. Once your device is restored and-in the case of the iPhone-in the process of activating, you should be able to see the following in iTunes:
      ht1414_08--set_up-003-en.png
      Select the backup you want for your device and select the Continue button to complete your device's restoration.
    If you do not want to restore from backup, select "Set up as new...

    Dec 24, 2010 | Apple iPhone 3G

    2 Answers

    Restore problem with emergency call display all time


    Your iPhone is not factory unlocked. This means if you purchased it from the USA you need a deactivated ATT SIM card to get it past the activation or use a program called QuickPWN to Jailbreak + Activate your iPhone

    Feb 11, 2009 | Apple iPhone Smartphone

    1 Answer

    Restore &update problem


    what sim card are you trying to use after the restore in itunes and also when you finished the restore in itunes did your iphone come up with a message saying iphone activated?

    go here click here and tell him what has happend this chap is a god with iphones he actually makes his own software etc for iphones.

    Nov 21, 2008 | Apple iPhone Smartphone

    Not finding what you are looking for?
    Apple iPhone Smartphone Logo

    Related Topics:

    34 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Apple Cell Phones Experts

    Les Dickinson
    Les Dickinson

    Level 3 Expert

    18297 Answers

    Ed Nelson
    Ed Nelson

    Level 2 Expert

    149 Answers

    Lesley Cameron
    Lesley Cameron

    Level 3 Expert

    353 Answers

    Are you an Apple Cell Phone Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...