Question about Canon PIXMA MX310 All-In-One Printer

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Low ink message with incoming fax, no fax but printing works fine

Changed already the blackcartridge, print always ok, but incoming fax wont print out and always low ink message

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  • Anonymous Mar 27, 2014

    How to print

  • Anonymous Mar 27, 2014

    printout history of incoming faxes

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  • Master
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Unplug the machine for 3 minutes and plug it back in. sometimes this will reset everything. good luck

Posted on Feb 04, 2009

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1 Answer

I am having trouble with the printer. The DR is working fine. It sounds like it is printing, however it does not. print. There seems not to be a problem with ink The printer is not printing. I...


Definitely you have a problem with the printer.
That will not prevent you from sending faxes out, but did you try to make a copy?

If the machine sat idle for some time, the ink in the jets would have dried, but this will not generate any error messages.

There are cleaning kits available, and they usually work.
.

May 31, 2011 | HP 1040 Plain Paper Inkjet Fax

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I have this Cannon MX328 all in one printer machine. the problem is when there is an incoming fax, it is received in the memory, but it is not printing. pls help. Thanks


If there are any 'no ink' or 'low ink' errors, then the fax will not print when received.
Otherwise check the following:

To change this setting please follow below procedure:

  • Press MENU button until Fax Setting appears
  • Select User Setting by pressing right arrow button and pressOK button
  • On Auto Print RX press OK button
  • Make sure Auto Print RX setting is ON,press OK button
  • Change the setting of Print When Out of Ink to ON

Mar 04, 2011 | Office Equipment & Supplies

1 Answer

On my Canon MX310, the display says "Waiting for Report". Fax Memory is clear, but the In Use/Memory light stays on.


Try this step ... found it on Canon's website

Issue: ERROR LCD: WAITING FOR REPORT
Solution: Set [AUTO PRINT RX] to ON (MX300 / MX310)

AUTO PRINT RX When [AUTO PRINT RX] is set to [OFF], incoming received faxes will be temporarily stored to memory and transaction reports (TX, RX and Activity) remain in memory. The default setting is [ON], which means incoming received faxes and transaction reports will automatically print. The fax machine will not automatically print a received fax and will store it in memory in the following conditions.
  • Ink is low or has run out
  • The paper size and type is not set correctly
  • Paper has run out
  • The Output Tray is closed
To set AUTO PRINT to ON, please follow these steps.
  1. Press the <FAX> button to enter the Fax menu.

  2. Press the <Menu> button. [FAX SETTINGS] is displayed

  3. Press the left or right arrow button to select [RX SETTINGS] , then press <OK> two times.

  4. Press the left arrow to select [ON], then press <OK>.

    Note: When AUTO PRINT RX is set ON, a sub-menu will appear to PRINT WHEN NO INK.

  5. At sub-menu PRINT WHEN NO INK, decide if you'd like the machine to continue to print incoming received faxes if ink is low.

    CAUTION: When this option is set ON, the fax machine will not monitor the ink level of the ink cartridges. If ink is low or out, received faxes will print with streaks or blank. Furthermore, once the fax is printed, it will be deleted from memory.
    1. To print received faxes when ink is low or out, press the left or right arrow to select [ON] and then press <OK>.
    2. To store received faxes in memory when ink is low or out, press the left or right arrow to select [OFF] and then press <OK>.

  6. Press the <Stop/Reset> repeatedly to return to Fax standby mode.

Nov 17, 2009 | Canon PIXMA MX310 All-In-One Printer

3 Answers

Fax in receiving faxes but not printing them.


noavatar.png Incoming faxes automatically go into memory. We can't print them out. Would like incoming faxes to print out as they used to. have tried the on off button but it didn't fix the problem

Apr 16, 2009 | Canon FAX-JX200

1 Answer

My incoming faxes won't print. both black ink cartridges r full


Is there any message when you try to print the faxes?

If there is an "Image Quality" message, probably the printer is set up to "Copy" in "Photo" or "Fine" mode and it needs to be set to something other than "Fine" or "Photo"

Apr 01, 2009 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

Canon PIXMA MX310 All-In-One - faxes storing instead of printing


When the machine is in one of the following situations, the fax is automatically stored in memory.

- If ink is low or has run out while receiving a fax
- If the paper size/type setting is incorrect
- If the paper has run out while receiving a fax
- If the Output Tray is closed
- If OFF is selected for AUTO PRINT RX
- If you pressed the Stop/Reset button to cancel printing of a fax

The most likely problem is that the ink is low.

You can change the settings to still print if the ink is low by pushing the fax button and then the menu button.

Scroll over until you get to RX settings (I think it is the 6th option) and push OK.

Choose the option to Auto Print RX, and press OK.

Make sure that On is selected and even if it already is the chosen option, press OK.

When the option appears to print with no ink, select yes. This will allow the fax to print even when the ink is low.

Sep 04, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Canon MX310 Printer - Faxes being stored isntead of printing.


When the machine is in one of the following situations, the fax is automatically stored in memory.


- If ink is low or has run out while receiving a fax
- If the paper size/type setting is incorrect
- If the paper has run out while receiving a fax
- If the Output Tray is closed
- If OFF is selected for AUTO PRINT RX
- If you pressed the Stop/Reset button to cancel printing of a fax



The most likely problem is that the ink is low.

You can change the settings to still print if the ink is low by pushing the fax button and then the menu button.

Scroll over until you get to RX settings (I think it is the 6th option) and push OK.

Choose the option to Auto Print RX, and press OK.

Make sure that On is selected and even if it already is the chosen option, press OK.

When the option appears to print with no ink, select yes. This will allow the fax to print even when the ink is low.

Sep 04, 2008 | Canon PIXMA MX310 All-In-One Printer

5 Answers

"waiting for report" /won't copy


I experienced this problem when "Fax Setting -> TX Setting -> Print Report" is configured before you send out the fax.
After your Fax was sent, and the message "Waiting for report" appear forever and does not leave.
It is because your INK Level is Low and your have set "Fax Setting -> RX Setting -> Auto Print ON -> Print when no ink OFF", and so the report will not be printed out due to ink level is low.

Solution:
Configure "Fax Setting -> RX Setting -> Auto Print ON -> Print when no ink to ON", and the report will be printed out immediately, the message disappear.

Apr 22, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

WONT PRINT


I had the same problem, would print from PC, but would not from Fax, changed toner cartridge and all works fine, it's like when it's says it need ink it's not kidding.

Feb 10, 2008 | Canon LaserBase MF5750 All-In-One Printer

8 Answers

Problem with fax Memory


This could be very simple. Check to be EXTRA sure that your USB line is NOT plugged into the fax line. (There's a little phone icon). That's what happened to me....boy am i dumb!

Oct 02, 2007 | Canon PIXMA MP530 All-In-One InkJet...

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