Question about Kodak EASYSHARE 5100 All-In-One Printer

3 Answers

Added both black and colored ink and my reds are now yellow.

How do I clean the printer head where the cartridges go and with what? And if that doesn't solve it, where do I buy a new printer head?

Posted by on

  • 3 more comments 
  • danny freeman Feb 07, 2009

    While I was having this problem with my Kodak 5100AiO printer I read the literature available where it said the printerhead may need replacing. That was my first suggetion to do. But listened to one of your solution and tried that but to no avail succeded in my problem. The second solution was my first solution to begin with. If cleaning and calibrating does not solve the issue, it only makes since to replace the printerhead to begin with. The technical problems to your solutions only go so far to a minimum fix. Sometimes solutions require on hands work which means you have to actually manually do something to fix the problem and not technically, which only goes so far.(ex. if your vehicle has a flat tire,you cannot technically fix it..simple). Sometimes things has to be fixed with your hands and common sense. Technically,computers, can malfunction where as file cabinets will always keep your records, and file cabinets don't crash. I would be gladly to replace my printerhead myself if I only knew where to go instead of contacting the Kodak people for what I believe is "my" problem and not theirs. I bought the printer on my own and not forced into doing so. If the Kodak people could kindly instruct me where I can by a printrhead, I will gladly do so as for all it is my responsibillity. If the printerhead does not correct the problem, I will then stop waisting my time on this particular printer and be out more money and time(on my own) and purchase another one of another brand. If one brand fails me it makes no sense to me at all go back to the same brand that failed me in the first place. Just aggrivated and dissapointed because I have spent alot of time and extra money on ink that I did not need and you have technical sites that will cost me more money and time when the problem is mechanical and not technical. Thank you for your technical advice but I just need to know where to buy a printerhead...and if that doesn't do it...I'll just replace it with another printer, which I need, or I wouldn't have bought one to begin with. No hard feelings...I just need results.

  • Anonymous Feb 07, 2009

    Wow, didn't think following two links was difficult. Why don't you TRY THE SOLUTION BEFORE YOU RATE IT

  • danny freeman Feb 07, 2009

    Thank you fixer1950. I called them but their 24 hour service was closed.(go figure, 24 hour, closed) I will call back to them on a regular business day, that is if they don't refer me to their 24 hour service. This will be the last event I will try. If not sucessful, I will buy an HP. Had one before and should have stayed with it. Once again thank you. ~dannyffreema~

  • danny freeman Feb 07, 2009

    Thank you fixer1950. I called them but their 24 hour service was closed.(go figure, 24 hour, closed) I will call back to them on a regular business day, that is if they don't refer me to their 24 hour service. This will be the last event I will try. If not sucessful, I will buy an HP. Had one before and should have stayed with it. Once again thank you. ~dannyffreema~

  • danny freeman Feb 07, 2009

    Dear guest, If you can read, I've tried the solutions and the solution was contact Kodak, The identical comment,(meaning one of the same) that is, if you can read, was in error. If you are having problems with one of yours or anything else...I can understand because you are a DUMB-***!!!!

×

3 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Even though is beein a couple months since ur post i am a kodak client too. my printer have the same problem twice in one year but let me tell u when i contact theyre chat customer service online they didnt ask me even when i got the printer or were i got it from they just offer to send me the printhead free of charge and they doneit twice so dear next time u have a problem with ur kodak and if u still have ur 5100 just try that way i really recomend it ....good look oileana90@yahoo.com

Posted on Jun 18, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,976 Answers

If after running the printer maintenance cleaning, the printer still doesn't print right, contact Kodak support. If needed, they will exchange the printhead for a new one.

Posted on Feb 06, 2009

  • David Shaub Feb 07, 2009

    I have the same printer and I had the same problem. The way I explained to you is how I fixed my problem. If you take the printhead out and mess with it, you will have to pay for a new one. Kodak replaced mine and my printer was about 15 months old.

    As far as I can find, the only place to buy a printhead for ANY brand of printer is from the manufacturer. Kodak will probably sell one to you but why not try to get one free?

  • David Shaub Feb 07, 2009

    Glad to help you.

×

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 7 Answers

Follow the help. If I recall correctly, you open the AIO center, hit help, then maintenance and it's one of the options there.

Posted on Feb 05, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Clean the print head for an HP F380


If the cartridges are new, make sure you removed the, (sometimes clear), tape that the manufacturer places over the shinny metallic ink distribution slots, (shinny objects on the underside of the cartridges, like the previous answers have described). Otherwise, make sure the cartridges are the correct model for your printer, and I use a dab of alcohol on my q-tips to clean off old dried ink from the contacts. The contacts are very obvious once the cartridges are removed. Make sure to unplug the printer once you have removed the cartridges to access the contacts, before cleaning. And be gentle with the contacts, rub gently. And clean the cartridge contacts and ink dispensing slots as well, and gently as well. As previously mentioned, you should get ink on the q-tip when cleaning the ink distribution slots. Three colors, yellow blue and red from the color cartridge and black from the black cartridge. So clean the contacts first, then do the ink dispensers last to avoid adding ink to the contacts with a ink soggy q-tip. Good luck and be gentle.

Feb 13, 2015 | HP DeskJet F380 All-In-One Printer

1 Answer

My printer goes through the motion of printing but the paper comes out blank. I've an hp deskjet d2360 and there is ink in it


Possibility cartridge print head dry.

Solution 1:
Do a clean process
cartridge automatically. Press START - Control Panel - Printers and Faxes - HP Deskjet d2360 right click and select Printing Preferences - Select the Color tab - select Printer Services - select Clean cartridge, wait for the cleaning process is completed - Perform Test print. If the print test results, has good graphics, press Finish. If the graph is not clear or drop out, repeat the cleaning process once again.

Solution 2:
1. Open the cover printer, cartridges will move to the middle position.
2. Remove the cartridge (be careful, do not touch the element cartridges or print head by hand), then stick the tip cartridge (print head) to clean water
3. Then, attach the print head to a tissue paper. If there is a tissue paper used in ink (black cartridges, black block lines, and color cartridges, three color red yellow blue lines), means the flow of ink to the print head is normal. If the
tissue paper no trace of ink, attach back into the water, repeat the above process.
4. After process is complete no.3, clean the cartridges with a tissue paper (careful, do not touch the element cartridges or print head by hand, because it will damage the cartridge). After cartridge clear of the water, insert the cartridges into printer.

Sep 24, 2011 | Printers & Copiers

1 Answer

I have installed new HP cartridges (black and colour)but on testing I get no colours except magenta violet and red!! Peter Fairclough


You must set to clean the print head. Yellow ink doesn't work. Try to clean the print head with some hot water, untill you'll see yellow ink came out. Time to time you must print some color files do not dry the ink.

Mar 31, 2011 | Printers & Copiers

1 Answer

Don't print the black color


Doing reference on your issue. Double check the ink cartridge to make sure that the cartridge is correctly installed. Also be sure that the black ink cartridge used is compatible with the machine.

The next thing to do is a cartridge cleaning as the belief is that the print head is blocked. If you have done a thurough cleaning, the next thing to do is replace the black ink cartridge to be certain the ink cartridge is not faulty.

I have included print head cleaning instructions in case you have not done this cleaning process.

here is some information from the Brother support site:

If one or more of the ink colors are missing from pages printed by your machine (i.e. received faxes, copies and/or documents printed from the PC etc), nozzles in the print head may be clogged, or the ink cartridge in question may not be installed correctly. Verifying that the ink cartridges are installed correctly and/or cleaning the print head may solve the problem.

Cleaning the print head may solve the problem. When cleaning the print head, you are given the option to clean BLACK ONLY, one of the three colors (CYAN, YELLOW, or MAGENTA), or all four colors at once. For this issue we recommend cleaning only the affected color. If more than one color is missing then choose ALL.

When the machine completes cleaning the print head, press Color Start. A Print Quality Check Sheet will print.

Brian




Jan 22, 2011 | Canon MX700 Office All-In-One InkJet...

2 Answers

How to reset ink level canon iP 2772??


Download and run the ipTool to reset your ink level :


http://www.mediafire.com/?nmj5nnzzjaw


Features IP Tool software:

  • Showing all info on the printer such as ink level, ink counter number of cleaning, cartridge replacement and more.
  • Print test feature to test nozzle on the cartridge.
  • Cleaning and deep cleaning feature to clean head cartridge and cleaning the rollers.
  • Changing the delay value for drying.
  • Set the printer model manually.
  • Reading and reset EEPROM printer.
  • Reset counter and reset ink level on the color and black cartridges.
Ink Level - shows the level ink:
  • BK - black cartridge.
  • CY - Cyan cartridge.
  • MG - Magenta cartridge.
  • YL - Yellow cartridge.
  • WM - Waste ink counter status.
  • WP - "additional" waste ink counter status.
Port Name - displays the port where the printer installed.
Port S / N - shows the serial number of the printer port.
Power - shows the number of:
  • ON - inclusions printer.
  • OFF - to turn off the printer.
Cartridge Info - Displays information status of:
  • BK - black cartridge.
  • CL - colored cartridge.
Head Parking - displays the number of parking.
Head Cleaning - shows the number how many time the cartridge cleaned.
Head Deep Cleaning - displays the number of deep cleaning Printer cartridge.
Cartridge Replacement - shows the number of cartridge replacements:
BK - black cartridge.
CL - colored cartridge.


Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!

Thanks, Joe

Dec 20, 2010 | Printers & Copiers

1 Answer

WHILE TEST PRINT CYAN INK NOT SHOWING WHAT SHOULD I DO SIR


This issue will only occur if an ink cartridge(s) is or was installed inthe wrong position (slot) in the machine. When a cartridge is installed, the ink tube system is filled with the ink from the cartridges, to prepare the machine for printing. If the cartridge is inthe wrong position the tube will fill with the wrong color.


NOTE: If you just installed or replaced the ink cartridges and your printed documents are missing colors please refer to the solution - I just installed or replaced my ink cartridge and my printed documents aremissing colors. What can I do? Blank


To resolve this issue you will need to clean the print head.


NOTE: It may require 10 to 15 cleanings to clean the ink tubes and print head. During the cleaning process, the ink in the cartridge(s) will be consumed. Additional ink cartridges may be required to completethe cleaning process.


1. First verify the position of the ink cartridges:


a. Open the ink cartridge cover and check to make sure the ink cartridges are in the correct order.


b. Starting from the left side, the correct order is Black, Yellow, Cyan(blue), and Magenta (red).


- If the ink cartridges are installed in the correct order, close the ink cartridge cover and continue to STEP 2.


- If the ink cartridges are not in the correct order, remove the ink cartridges that are installed in the wrong position by pressing down on the release lever(s), located above the ink cartridge and remove the cartridge(s) from the machine.


Next, reinstall the ink cartridge(s) in the correct position in the machine by gently pushing the cartridge in until it clicks.


When all the cartridges are installed, close the ink cartridge cover.


2. After closing the ink cartridge cover, the LCD will prompt - Did youchange XXXX (XXXX = the color) This message will be displayed for ink cartridge that was removed. Press the - (Minus Key for No). This willkeep accurate data of how much ink is left in the cartridge.


1. Press the INK key.


2. Press OK to select Test Print.


3. Press OK to select Print Quality.


4. Press the COLOR START key.


5. Review the Check Sheet. The colors on the Check Sheet should be in a specific order: Black, yellow, Cyan (Blue) and Magenta (red).


a If the colors on the Check Sheet are in the correct order and are notmissing any dashes, press + (Plus Key for Yes) on the key pad and continue to STEP 7.


b If the colors on the Check Sheet are not in the correct order, are missing dashes or blank or a color other than Black, Yellow, Cyan or Magenta printed press - (Minus Key for No) on the key panel and continueto STEP 6.


6. The machine will need to perform cleanings to flush out the incorrectcolor or dried ink from the ink tubes and print head.


a. The LCD will ask you BLACK OK. If black is fully printed and is the correct color, press + (Plus Key for Yes). If it#s blank, missing dashes or is the incorrect color, press - (Minus Key for No).


b. The LCD will ask you COLOR OK. If any of the 3 colors (yellow, cyan (blue), and magenta (red) are fully printed and are the correct color, press + (Plus Key for Yes). If it#s blank, missing dashes or is the incorrect color, press - (Minus Key for No).


c. The LCD will say START CLEANING + for YES and - for NO. Press + for YES to start cleaning. The machine will go through a cleaning cycle that will take approximately one to two minutes.


d. After the cleaning is completed, the LCD will say PRESS START. Pressthe BLACK START key. This will print out the print quality check sheet again for you to check and see if your print quality issue has been resolved or not


NOTE: If you wait 1 minute after the cleaning cycle is completed, the display will return to date and time. You will need to go back to STEP 3 to print the Print Quality Check Sheet again.


e. If the ink color order is correct and all of the dashes are present, press + on the key pad to select YES and continue to STEP 7.


If the colors on the Check Sheet are not in the correct order, are missing dashes or blank or a color other than Black, Yellow, Cyan or Magenta printed press - key to select NO. Repeat the cleaning process byfollowing STEPS 6a through 6d. You may have to perform this procedure up to 15 times in order to clean the ink tubes and print head


NOTE: During the cleaning process, the ink in the cartridge(s) will be consumed. Additional ink cartridges may be required to complete the cleaning process.


7. Test by printing the document that had the reported problem (wrong color printing).

Dec 08, 2010 | Brother DCP 165C Compact Color Inkjet...

1 Answer

Refilled pixma MP210 color cartridge. Now my printer will not print any color at all, only black


Maybe your printer cartridge that has been refilled got ink clogged. You can bring it to the store where you can let them clean it for you. It must be free for cleaning since it was refilled from them. Hope this help.

You can also clean your cartridge by following my instructions below:
BEFORE DOING BELOW INSTRUCTIONS,TRY TO CLEAN YOU CARTRIDGE FIRST USING THE DEEP CLEAN FEATURE OF YOUR PRINTER, THEN USE PRINT NOOZLE CHECK PATTERN.

1. Uninstall your cartridge.
2. Get a tissue paper.
3. Try to put the printer head over a small piece of tissue paper.

If you will see the three colors in the tissue(Cyan-close to blue, Magenta-close to red, and Yellow). It means it was not clogged, the problem is the chip of your color cartridge and needs to be replaced. But if the colors are blur and or nothing appears, it means the printhead of your cartridge is clog. You can proceed to step 4.

4. Try to put a little amount of water in a small piece of tissue paper and soak the printer head for a 2 min. Then remove it after.
5. Wipe the printer head with a dry tissue paper.
6. Reinstall the cartridge back to the printer.
7. Print a 4 basic colors, RED, BLUE, YELLOW and BLACK.
8. Clean the printer using the cleaning feature of your printer.
9. You can use deep cleaning twice. And Print a noozle print.
10. Hope it could help.



Dec 17, 2009 | Canon PIXMA MP210 Photo All-In-One Printer

1 Answer

Changing color cartridge on my epson stylus color 980 printer.


If you need to replace an ink cartridge in your printer, please follow the instructions below:

To confirm which ink cartridge requires replacement, please use the printer's control panel (there is a black ink out indicator, as well as a color ink out indicator ), or the Status Monitor in your computer.

Red light flashing - Low ink
Red light solid - Out of ink

1. Open the printer cover and press the INK (Cleaning) button for 3 seconds. The print head moves to the center and the lights flash.
2. Lift up the ink cartridge clamp. The cartridge rises up from its holder.
3. Remove the cartridge and dispose of it carefully. If ink gets on your hands, wash them with soap and water. If ink gets in your eyes, flush them immediately with water.
4. Unpack the new ink cartridge and remove the yellow tape. You must remove the yellow tape from the top of the cartridge. Do not remove the clear seal underneath the cartridge. Do not touch the green circuit board on the back of the cartridge, or you may inhibit normal operation and printing.
5. Tilt the new cartridge toward you slightly as you insert it. Lower the cartridge so that the tabs rest on the hooks. Do not place the cartridge tabs under the hooks.
6. Press down firmly on the ink cartridge clamp until it snaps in place.
7. If you need to replace the other ink cartridge, repeat steps 2 through 6 before continuing with step 8 (to move printhead over to color (if black was replaced first) press the cleaning button once).
8. Press the INK (Cleaning) button once, and close the printer cover. The printer begins charging the ink delivery system.
9. Wait until ink charging is finished (the power light stops flashing and the red error light goes out).

May 11, 2009 | Printers & Copiers

1 Answer

Prints all yellow, with some blue and black, no brown


the problem is very simple the magenta ink the cartridge is over or the head is been blocked from where the magenta ink comes out,
because red colour requires ---yellow plus magenta(pink)----to make it red.and ----dark yellow plus magenta(pink) -------- for brown colour.

Nov 22, 2008 | Canon PIXMA MP780 All-In-One InkJet...

2 Answers

Brother Printer-copy-scan-photo capture Model DCP-110C After replacing black ink and yellow ink, still says yellow ink low, and will just print out pink menu items, no message. I cleaned it 5 times. ...


place the printer cartridge into a small amount of water to make sure the yellow is flowing out. Let me know what this finds and try it again if yellow comes out.

Also, what exactly did you clean, the metal contacts?

Jul 03, 2008 | Brother Printers & Copiers

Not finding what you are looking for?
Kodak EASYSHARE 5100 All-In-One Printer Logo

157 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kodak Printers & Copiers Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18298 Answers

Michel Smith

Level 3 Expert

1218 Answers

Sajid Najmi
Sajid Najmi

Level 1 Expert

31 Answers

Are you a Kodak Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...