Question about Kenmore 46462 Front Load Washer

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Kenmore Model 501-40002 Front Load Washing Machine

On the quick cycle the machine freezes at the 9 minutes with the drum rotating back and forth endlessly. No warning lights come on. Our first new machine did the same thing. It was replaced, but now the replacement machine does the same thing. Otherwise the machine seems to function properly on the cycles we have used. We wonder if this might be a manufacturer's defect.

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  • Anonymous Feb 14, 2009

    same problem here. I had a UE error code a while ago. I did not get this code with a full load. Only when washing a couple of towels..

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There is a flaw in the cycle (timer).Sometimes the manufacture will makes hundreds before they realize there faulty,sometimes they do this to create a demand for parts and service calls. You know what they say about lemons.You might have to replace the cycle controler.
Hope this helped.Let me know by rating me or
for more help go to live chat.Thanks
Len West

Posted on Feb 05, 2009

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Posted on Jan 02, 2017

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If you still have the problem, you may have some issues with the drum bumpers, etc., but try the easy things first.

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I have a Kenmoer front load washing machine that doesn't spin.


You have an issue with your off balance detection program.

The problem could be at the motor control unit (MCU) or the central control unit (CCU). The quickest, easiest and least expensive one to replace is the MCU.

Take off the front access panel (at the bottom, held on with three screws). The MCU is located on the left hand side. It looks like a white (or off-white depending on the age) box.

Open the plastic flap on the front of it, and disconnect all the quick connects (make sure you mark them so they go back in the same spots).

To remove the MCU from the bottom of the cabinet, there is a locking tab on the front tab. Lift that, and slide the whole unit forward.

To replace, do these steps in the reverse order.

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