Question about Samsung Prostar 824 Keyset Telephone

1 Answer

Need manual I have no manual for my Samsung Prostar nor do I know what the model # is it looks like 816 and 824. How do I find that out so I can try to get a manual?

Posted by on

  • wandamuse Feb 20, 2009




1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 860 Answers

The way to tell if you have either an 816 or an 824 is by the ammount of dss buttons on the left side by the handset. If there are 16 then its an 816, if there are 24 then its an 824. It should also be on the label on the bottom of the phone if its still there. hope that helps.

Posted on Feb 10, 2009



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer


It's not called a Prostar in the UK but is known as the Samsung DCS 816. The follow clip will show you how to add to the system speed dial directory. But you can find 60+ handy clips at

Nov 11, 2010 | Samsung Prostar 816 Phone

1 Answer

Waiting for setup_ack msg have samsung phone cant ring out ? any idea what this means Samsung model KPDCS-25B LCD any ideas would be appreciated

This problem is either a fault on your ISDN line or a fault on your card in the Prostar system so you need to find a Samsung telecoms Eingineer. for other problems we have 60+ videos on youtube searching 'abbeytel' ( I posted a sample for you to look at) or visit

Oct 29, 2009 | Samsung Prostar DCS-24B-STD Corded Phone

1 Answer

Samsung Prostar 816 Phone System

By default, the password is 1234.
If you need to reset the default data:
Remove the front cover from the ksu. There is a memory on/off shunt switch toward the bottom right side of the pcb. (looks like a small wire hooked under another). Open that switch. If you need to use something to do this with make sure that it is non conductive.
Remove power briefly, return power to the system and the default data will replace all other data. Close the shunt switch and go about your programming. NOTE: you will loose all custom programming by doing this and unless you know the features you need and what they are called I would recommend you not reset the cabinet.

Good Luck,

Jan 06, 2009 | Samsung Prostar 816 Phone

2 Answers

Samsung DCS Compact: How to connect MOH

Hi Dave,
Sorry I've been out of town and I'm just catching up. I looked at the info I sent to you and eventhough it is under the heading of Compact I think it is for a Prostar. The info is under the DCS heading and is called " DCS Technical Manual August 1995" Pages 186, 187, 197 and 200. I have not given up and I'm looking through my other reference materials but you are right, there are a lot of user and programming guides but no installation guides. I'll keep trying, so do not give up. "Talk" to you soon ....Mitelmike

Nov 10, 2008 | Samsung Phone PDCSLCD12B

2 Answers

Samsung Prostar 816

If you have a programming manual you can change the settings on your own. If not, you will need to contact the installer or a local interconnect company that services Samsung. It seems as though the memory switch inside the ksu is turned off. If that's the case, it needs to be turned on and if not, you either have problem with the ksu or the power outage was a brownout. Sometimes a very short loss of power can cause corruptions in memory, however I seriously doubt it in this case. Your system is acting as though it's memory has been set to default.

Good Luck,

Oct 07, 2008 | Samsung Prostar 816 Phone

1 Answer

Samsung Prostar 816

nedd to get phone to say enable

Sep 11, 2008 | Samsung Prostar 816 Phone

1 Answer

Need manual

Same phone system we have here. I have a Users Guide in .pdf how can I get it to you?

Dec 13, 2007 | Samsung Prostar 824 Keyset Telephone

1 Answer

Some of the buttons don't work and the Hold function doesn't work

The Prostar 816 phone system can only use Prostar 816 phones. There is a rare larger Prostar system that can use other Prostar phones along with the 816 but typically was only installed in situations where more than 16 phones were needed. If you are looking at non-prostar phones like the Samsung DCS 12 then they certainly will not work.

Oct 20, 2007 | Samsung Prostar 816 Phone

Not finding what you are looking for?
Samsung Prostar 824 Keyset Telephone Logo

Related Topics:

414 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Lands Phones Experts

Don Hart

Level 2 Expert

108 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Jose Ma DM.
Jose Ma DM.

Level 3 Expert

512 Answers

Are you a Samsung Lands Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides