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Re: pins fell out of side rail..
Most if not all of the simplicity brand drop-side cribs have been recalled, including the Graco 8740.
Here is the CPSP link regarding this crib: http://www.cpsc.gov/CPSCPUB/PREREL/prhtml09/09260list.html http://www.cpsc.gov/cpscpub/prerel/prhtml07/07307.html
According to the CPSP information the company appears to be out of business to some degree and are not providing repair kits.
If you know where you purchased the crib, check to see what their policy is regarding recalled baby products.
We had purchased ours at walmart almost 8 years ago and were able to return it to another store in a different state for a full refund last summer. They did not need a receipt received, they just needed the manufacturer label on the part that the mattress lies on.
Because ours was older, the customer service clerk did have to work hard to find the crib in their system, but once she did, it was not problem at all.
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You will need the name of the manufacturer of the crib to determine if the crib has been recalled or to order replacement parts.
I believe the rails you are looking for are for the drop side. Many drop side cribs have been recalled this year. You should go to www.cpsc.gov and look up the manufacturer and model number.
Sounds like you may either be missing a piece of the moving side hardware, or have an item installed backwards (the moving side components are left and right orientation). We can email a copy of the assembly instructions to you as well as replace any missing or broken hardware that you may need. Please email your request to us at firstname.lastname@example.org, and mention that is for a Kinderkraft Vermont (should be model 710 - check your label for model info), or call us at 800.205.9642 or 800.772.1041 for direct assistance.
Can you see anything like sliders attached to the rails top or bottom on either side? If they are fixed into the head board at either end then probably not. If there are rails, try pushing the bottom of that side inwards while lifting the side slightly and it may drop. Make sure the mattress is not blocking it.
On the bottom of the front rail that drops (the drop rail), there are two plastic tension pieces (one at either end) that engage the two fixed, bottom rail slider hardware (the long, narrow pieces screwed top-and-bottom into the lower, inside portion of the tall, upright crib ends). These tension pieces are spring loaded, and the outer edge of each one rides along the outside (i.e., the parent's side) of the two bottom metal rail guides. Their purpose is to supply outward pressure against the lower part of the drop rail - that's what you push against when you press your lower leg upon the bottom of the drop side of the crib to lower it. They insure that when up, the drop side locks safely into place. I suspect these tension pieces are your problem. It sounds like they are improperly installed. Good luck.
Do not use this crib. This crib broke and caused my infant son of six months to get caught. He passed away on October 16th because of getting caught in this crib. I am trying to getting this crib recalled. Please Please do not use drop down cribs. They are entrappment devices for infants. 3 infants including my son have died in 2008 due to drop down side cribs. Please for your babies sake, take this crib back.
I have a Delta 5 in 1 Crib and I am having a hard time keeping the side rail up on the left side...... Pin doesn't seem to be working! How can I fix this very soon due to my second lil one on his way soon?????
They do have answers on their website, you may want to check your printed or online crib instructions to remind yourself how you put the crib together, too.
I found the answers here: http://www.pali-design.com/index.php?path=customer_services&template=faq§ion=customer_services&subsection=faq&page=faq
i've pasted them below. You can make it a toddler bed without a side rail just by removing the movable side of your crib, and you can install the side rail instead of the movable side if you want it to look a little more finished and help keep your child from rolling out of the bed.
How to convert a crib into a toddler bed To
convert a crib into a toddler bed you must loosen the two front gold
bolts left and right side of the crib and remove the dropside (the
front gate that goes up and down). After removing the dropside be very
careful that you tighten back your two gold bolts.
How to install the streight rail (toddler rail) To install a streight (toddler) rail
loosen the two front gold bolts left and right side of the crib and
remove the dropside, once you have removed the dropside replace with
the streight rail. Always be very careful and make sure you tighten
back your two gold bolts in the front.