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Cd dvd drive doesnot show up in computer - Acer Extensa 4620 Notebook

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  • Ben Wabnick
    Ben Wabnick May 11, 2010

    If you go into your BIOS, does it show up there?

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Hi

Reboot system and then try it..

Posted on Feb 04, 2009

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Posted on Jan 02, 2017

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Hi, a year back my family went out on a vacation, we recorded on a DVD when i try to watch it it shows that size is 0 remaining is 0 plz help - jerry


Hi jerry,

I think there might be a problem with ur DVD rom, because it might have got scratches on it, i recommend it to wipe the DVD with a soft cloth very smoothly, along the discs rings.. and try again...

If this doesnot solve the problem, there might be a problem with the DVD Drive u r using, the lens might be a problem, try this use lens cleaner and clean the lens of the disc try to change the dvd drive.. and try again..
- chandra kanth

Aug 26, 2011 | Sony DDU-1615 / 16x DVD-ROM / 48x CD-ROM /...

1 Answer

My SONY CD-RW CRX320EE reads CDs but it doesnot read dvds correctly and it doest write on Cd when i want to make cd ,it makes it but the cd doesnot open. the dvds donot open but somtimes open. please help...


make sure that the cd-dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd/dvd burner then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
hope this helps
if this does not fix the problem it might be a registry problem

Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps

Jan 07, 2011 | Sony CRX320EE CD-RW/DVD-ROM Combo Drive

1 Answer

My cd-rom doesnot recognise any cd or dvd ( desktop is HP pavillion)


Hello!

Try to click MY COMPUTER icon, if you're able to see your CD-ROM drive then the problem is with the CD, or after clicking MY COMPUTER and you're not able to see CD-ROM drive then it must not properly configured or the cable connection is not properly attached.


Hope I was able to help.

Oct 16, 2010 | Microsoft Windows XP Home Edition

1 Answer

My lenovo Y410 doesnot read any burny cd/dvd


hi! just a tip hope it would work! try to delete the upper and lower filters.
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders
* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
hope this helps!!!! goodluck!

Mar 28, 2010 | Toshiba Style Bay DVD-RAM Drive Kit...

1 Answer

Dell 340 will not recognize my cd or dvd drive.


check if you see any light on the drive, if yes. then the power is there and then the problem is with the data cable of the cd drive. try to repalce the cd drive with another cd drive. if it still doesnot work and if the same cables work with the hard drive, then the cd drive has gone bad. and if the new drive also doesnot work then reinstalling the operating system should fix the problem only and only if it appears in the bios. if it doesnot appear in the bios. then the problem is not of the operating system. then its the motherboard.

Oct 13, 2009 | Dell Precision 340 PC Desktop

1 Answer

Acer 4520 cd/dvd driver problem


Try to use another DVD. you told you tried you old DVD from your toshiba. maybe is not compatible.. try in another.. then use your DVD in another laptop if the same from problem.check your board and DVD connection...if this under warranty bring to warranty..

if in Bios also can not detect this is hardware problem...

May 28, 2009 | Acer (91.42R37.001) CD-RW/DVD-ROM (Combo)...

3 Answers

Dell laptop DVD_Rom not detected


well evidently you have a software problem, otherwise your dvd unit is broken, but lets hope not and try this:

you surely have the recovery CD or DVD that comes with your laptop and if you are clueless at computers you have to play attention on the following:

first is to ensure your unit is working and tha can be done by booting from any bootable CD. Just enter the bios if necessary, set the machine to boot first from cd and next from hd... then start with any bootable disc that you know is working. Windows installing disc can be, laptop recovery can be too... if it works now you know the problem is on the operative system and you need to focus on that.

try going to systems properties, then go to the exclametory sign and go properties with right button, navigate that options and if you are shown, ensure to enable DMA access mode. If you cant do this, just uninstall that device by clicking on the right button and selecting unninstal... and then do the same with any devices related to cds and ide devices... finally reboot your system and let windows put all that bach in place.

If this doesnt help you you might need to reinstall OS, so either backup your files and restart using the cd that comes with your computer or get back with more precise information, because yours is a very generic problem and many things can cause that.

Nov 17, 2007 | Memorex CD 482E (CD-482E) CD-ROM Drive

1 Answer

My DVD drive reads only Dvd's but doesnot read and CD's?


Two lasers - one for CD one for DVD CD one possibly dirty - so get and run a lazer cleaning disc set and run it or laser burnout -new drive

Jul 04, 2007 | Sony DW-Q28A (DW28Q) DVD±RW Dual...

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