Question about Ricoh Aficio CL3500N Laser Printer

1 Answer

Smudge on left side of paper

It moves, from about 1/4 of the side down the left side of page, to center of left side of page to 3/4 of the side down left side of page. The smudge is printed, i.e. it cannot be smudged more with your finger after it prints.

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  • AdamZapple Feb 04, 2009

    Replacing the Intermediate Transfer Unit solved the problem.

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  • 9 Answers

It seems like your PCU's are dirty and are picking up extra toner. Take them out and look at the green rollers, any extra finger prints or dirt on them? Clean them with a clean paper towel.

Also, check your transfer unit below the PCU's, that may need cleaning or replacing. You can pull that out after removing both PCUs, turn the little screww and look at it. That can also be cleaned with a cleaning wipe or a damp paper towel. There's a little tab that you can turn to free the rollers (they'll still be a little tight) bu then you can turn the rollers to expose more surface area.

Good luck. Be sure to rate the post if it works for you.

Posted on Apr 06, 2009

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- If smudged stains appear at the top center of the printed page:
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      platen1.gif
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Google repetitive defect ruler for your model to help in the future.

Hope this helps

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BTW, if this doesn't fix the problem, please don't rate the solution just yet. I have a couple other ideas.
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