Question about HP LaserJet 2420dn Printer

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Lack of paper choices in setup

Installed and reinstalled driver and still the only choices available in printer, word page setup, excel etc. in "Letter, A4"

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  • cschiel Feb 05, 2009

    Actually I just found the solution. We attempted to install an updated driver, but made no difference. I just went into the "properties/Advanced" tab and found an area to select another preinstalled driver. What I found is that even though I installed a new driver and it told me that it already had that newest driver installed it was still using the older driver. I had to select the newer one from a drop down list anyway. Once I did that all that paper choices appeared.

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You might have to use tray 1 or buy an oprtional paper cassette.

Posted on Feb 04, 2009

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Can't select "Plain Paper" when printing from Excel (2008) on a Mac OS 10.6.2. From the Print dialog box, I select "Paper Type/Quality" and attempt to change the "Paper Type:" from "HP Premium Plus Photo"...


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LexmarkE220 Driversetup download


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Click here:Official Lexmark Drivers and Software

A web page will open, follow instructions, select model, select operative system etc., and click on download .
Chose to download the file in my documents when asked.
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  • Unplug printer USB.
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Note:some printerdoes not work on Vista, if you do not find any driver download for Vista on your model page, that means your model is not Vista compatible.

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wherer are you printing this, A4 is european, north america would use letter, etc..
if you go to control panel, open the printers and faxes folder, right click the printer in question, a window will pop up, click on properties.. a new window should open. click on "Printing Defaults" or "Printing Preferences" then click on "Advanced" ( I believe it should be to the lower left) that will open another window, in paper size make it Letter if your in N America, A4 for Euro.. this will set the deafult print..
Click ok, then print a test page from the general tab..

The reason you getting this LOAD LETTER message. your excel page setup is set to print to letter, your machine is set to print top A4

If you open Excel then go to Print then a window should pop up where you select the printer you want to use, click on Properties, then Lay out, then Advanced, and input the correct paper size before you print.

does this happen with all excels files, or one particular?
Create a new Excel file, and try printing it.. possibly could be in that particular file. I have seen this happen alott particulary with PDF files.. Where the incorrect paper size is in the file..






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