I bought new ink for both black and color. I can't get my printer to print the pictures that i downloaded from my digital camber in the right shade they are to light. How do I make them come out with a rich color
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The black ink produces dark images while color ink produces multicoloered images. Once pictures that appear in color on the computers word documents are dispensed for printing, the color ink makes possible requests. It is impossible to request black charaters from colored ink on the printer.
Sometimes, printers use colors from the other cartridges in order to form a deep black colour. It does seem that not enough pure black ink is getting onto the paper.
Can you check that there is enough black ink remaining? If so, go to the print options of the program from which you are trying to printer the image, and set the colour output to black or greyscale only. This may be within an option called Printer Preferences from the Print dialogue window of the program from which you are printing from.
Then, print an image as a test and see if it comes out in black only this time.
Are the ink cartridges refilled or compatible? They may be defective. Are they installed correctly (not in the wrong slots)? ** Note that even if they are replaced it will take SEVERAL pages before the quality returns
Need more info. Any error messages? Did it just stop pumping ink on paper. Are you trying to print black text or color picture? If no error, your cartridges may be empty. If black text does not work, try color picture. Usually one cartridge goes empty and the other still has ink. If color pic prints replace black cartridge. If neither black or color prints at all, it may be a toasted printhead
If you need to reinstall the software, uninstall it, then go to lexmark.com and get new drivers from their site. RESTART COMPUTER! Reinstall from the downloaded file.
If all the above fail to make it work, it is hosed, shop for new printer.
Remove the black and color ink cartridges. Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead. Place the printhead right back into the printer and push straight back on the back wall. You should hear a loud snap. Replace the ink cartridges which should snap as well. Close the printer. After about a minute or so the printer will ask you to do a calibration. Insert a paper and press start. Scan the calibration sheet. After that, in the menu, do a printhead clean. Do one basic and one deep. Print a demo sheet to see if anything has changed. If the picture looks better, continue to do cleans. In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead. The whole process is short and free. The number for Kodak AiO Support is 1 800 421 6699.