Question about GE Nautilus 24" Built-in Dishwasher

1 Answer

JetDry is leaking out, under the door

I got this washer with the house I bought (new house, new washer, afaik....who knows, likely scratch and dent sale, since the builders were cheap all-around) - and I've recently started using JetDry in the JetDry compartment, and the JetDry is leaking out under the door, on the front of the washer.
Between the bottom "plate", and the door/hinge area....

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  • ahoier Feb 04, 2009

    Wow, thanks for the response :)  And I was expecting to come back in 5 days and hope for a response :)


    I don't know all the details, I don't even know if we got a book with the washer regarding warranty, model/serial, etc...


    It's actually my parents house, I just noticed it today, because as I was filling up the JetDry, I was like damn, this thing is taking forever to fill!  So I screw the lid on, and close the door, sure enough, I see jetdry pouring down/out of the front panel.


    But ya, I'm gonna let my parents know when they come home, who knows, maybe Maronda will even come out and take a look at it, this house has been nothing but problems for them :P

  • Mark Egan May 11, 2010

    Is there a chance that the unit could be warrantied?Call GE and find out.

    Even "scratch and dent's" can still be covered.

    If not, the container is relatively cheap, I think. Let me know, and I'll look it up.

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Well, I'll be glad to respond of they or you have questions.

If you would, reward me with a FixYa, and I'll be sure to respond on future requests on this unit, unless I am traveling. But I will get back with you.

Posted on Feb 04, 2009

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Hello jferguson29.
Welcome to fixya.

You said, water splashing over tub into door panel. It leaks with or without being loaded with dishes.
You checked the lower wash arm but found no visible cracks or breaks. The leaking water is clear not soapy.

What is the brand and model number?
And how old is it???

There are a couple reasons water may be leaking out the door of a dishwasher.
1. The water is most likely coming out the bottom of the door where there is no rubber seal.
2. The rubber seal is around the door jam on top and both sides and not on the bottom. This means if the dishwasher has to much detergent in it the soap suds push only the water higher than the front edge of the wash basin and out the bottom of the door where there is no seal!
3. Fill only the soap cup that can close for the secondary wash. The open cup is a pre-wash and mostly not needed unless the food is baked on.This just wastes money to fill both of them every time.
4. And if you are using liquid detergent you only need half the amount from the powdered soap!
try less soap. Remember to much soap too can cause the water overflow.
5. And the last would be that the drain is clogged and caused a back up large or small and then the overflow!
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Let me know how you are!
How old is the washer ?

Please remember to leave a rating before you go!
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**************************************************************************8

Here is an interesting report I just read!!!!!!!!!!

Repair or replace?

When to pull the plug on your old washer

Typically, you'll also find a troubleshooting section for more-serious problems
in the owner's manual.

Should you pay for a repair or buy a new model?
The answer depends mostly on the age of your washer,
how much you bought it for,and the cost of the repair.

Follow these guidelines:

When a repair makes sense.

If your washer is under warranty or less than four years old ,
paying for a repair makes sense.
Note that washers under warranty might require service from a factory-authorized technician;
readers have found them on a par with independent repairers.

When a repair might be a wise choice.

If your washer is out of warranty and is four to seven years old,
it might make sense to pay for a repair. Customers generally pay $100 to $200 for a repair.
But you might want to buy a new model even at this stage,
given that today's models have added features.
Higher energy efficiency is another plus: Energy Star-qualified models made after April 28, 2008,
are 43 percent more efficient than conventional models built before 2001 and 56 percent
more efficient than those built before 1993.

When it pays to replace.

The repair costs more than half the price of a comparable new washer.
Data also shows that it doesn't pay to fix a less-expensive washer
eight or more years old.

Thanks to better recycling programs, less than 10 percent
of washers you replace are likely to end up in a landfill.
Thanks for giving me the opportunity to help!

Please do not forget to give a rating before you sign off!


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I'm Harvey the Master Plumber.

You're question is why the dishes don't get clean and it is not drying at all even though jetdry is full?

To begin with "jetdry" does not dry your dishes, It is a product that you can choose to use if you have a problem with spots on the clean dishes when the dishwasher is done.
Your problem is serious! If still under warranty then you're covered. If not and it has some years on it, it doesn't pay to throw good money after bad. If it came with the house it will be better in the long run to replace it. If you choose to repair, this problem doesn't lend itself to home handyman and it is likely in this case that after paying a repairman to come out you'll end up buying new anyway.

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