Question about Acer TravelMate 2300 Notebook

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Touch pad and keyboard freeze after startup

My acer aspire 3000 has been behaving really weird of late. As soon as i start up, after a couple of minutes, the touch pad and the keyboard stop functioning. I can still move the mouse pointer using a USB mouse and the same using a USB keyboard. but that too not for long. I tried a system restore, the problem wouldn't go. I tried using the recovery disks provided by Acer to perform a recovery, but the problem still persisted. I then deleted the partition I had and formatted my whole hard disk and then did a fresh install of XP from one of my friends' CDs. The problem was still there. I have also tried booting the system from a bootable CD with an OS like "Reatogo XPE" . They keyboard and touchpad seem to function perfectly well in that environment (although such an environment gives me only basic functionality). Please tell me how I can solve this problem as I seem to have tried everything possible short of contacting acer. I have de same problem on my acer travelmate 4072. when I take out the batery the mouse and the keyboard start working ok. Otherwise both of them goes to freeze. Do you have any new solution for this trouble?

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Check your memory. Reseat your memory. Try that first. The next step would be to get *********** board checked. All I own is Acers and I have had that same problem. Usually after reseating the memory everything seems to work just fine. But this could even be your graphics card. I would try and run a diagnostic on it and reseat the memory. You can run a diagnostics by shutting down the computer then hitting F8 and click on diagnosis and repair. And see what kind of a reading you get out of it.

Posted on Feb 04, 2009

3 Suggested Answers

SOURCE: touch pad and keyboard freeze after startup

I've been having this problem myself. The thing is, whenever I disconnect the battery, everything decides to work fine. When I put it back in, everything turns into crap again. Try plugging your laptop in, but turning it on without the battery attached.

Posted on Mar 22, 2007

SOURCE: touch pad and keyboard freeze after startup

this is the link to acer's battery replacement program www.acerbatteryrecall.com


However, the replacement program is not related to any issues with keyboard and touchpad - it seems to be about batteries catching fire!

I have an acer aspire 5672wlmi (vista business) which has a bad battery. My battery sadly didn't mach the replacement criteria : (

Just taking the battery out and run on your adapter/powercord immediately solves the keyboard and touchpad issue. getting a new battery costs about 100€ and solves the issue aswell.

New drivers or any reinstall didn't work for me.

There is also a page wtih phonenumbers that you can call to check if you can get your battery replaced. I've tried the dutch number 078-150024 but it seems to be allways occupied

Posted on May 15, 2008

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Posted on Jan 02, 2017

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