Bizhub C250, Total Counter Working but not B&W or Colour Counter
I am a Konica Minolta dealer and have a bizhub C250 where the main counter counts up but the colour and b&w are not. The colour counter is sitting at over 4 billion copies with is absolutely impossible there are also other numbers in the detailed counter with are absolutley out of wack. Is there any way to reset the counter so there is a way to get the b&w and colour counter rolling again.
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Abnormality is detected by the abnormal check of each NVRAM Data. A chip on the main board that stores important counter info is a problem or the main board can't reach that info, you need a tech to come out and flash the board and or NVRAM with firmware, which can only be downloaded fro a secure Konica Minolta Web site.
C-3421 = Fusing heaters trouble To Reset: 1. Turn OFF the main power switch. 2. Turn main power switch ON while pressing the Utility/Counter key. 3. Touch [Trouble Reset]. 4. Check to make sure that [OK] is displayed and the it has been reset. 5. After turning off the main power switch, turn it on again more than 10 seconds after and check if the machine starts correctly.
If error code returns a technician is needed to replace fuser section. Call local dealer with error code and tell them to make sure a tech brings a fuser assembly.
C3851: Abnormal Low Temp. (Heater) 1. Turn OFF the Main Power Switch. 2. Turn Main Power Switch ON while pressing the Utility/Counter key. 3. Touch [Trouble Reset]. 4. Check to make sure that [OK] is displayed and the it has been reset. 5. After turning off the Main Power Switch, turn it on again more than 10 seconds after and check if the machine starts correctly.
Reset your Toners and Imaging units for Minolta Bizhub and CF series. http://www.chipreset.eu
First power off the printer completely. Then power it back on while holding the UTILITY/COUNTER button. You will see the minolta logo, then you will see a troubleshoot reset button. Press it, you will see an OK result. Power off the printer again, then power it back on without holding the button and everything should work.