HP 3210 getting paper jam because label stuck on roller.
How to clear the jam, get the label off the roller.
While I can see the roller where the label is stuck to it, how do I open the printer to get to the roller, going in from the back or the top access does not allow me to get to it.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Typically when labels come off the paper, the get stuck on the Fuser (the heating rollers just as the paper exits the machine) Open up the printer and turn the round hand that you would clear a jam with, and look on the roller to see if they are stuck there.
They are also known to get stuck in the paper tray or pickup assembly. Follow the paper path through the machine and you will find them.
was the origianl due to labels? It is likely that there is a very small piece of paper or some glue off some labels stuck in a corner or on the rollers which is causing it to mis align on the way through and therfore jam
Paper stuck inside the HP All-in-One can cause jams or also sometimes there are some instruction that get stuck in the printer internal mechanism . Power off the printer , unplug the power cable. Wait for 30 sec. , Replug the power cable. Power on the printer. Check for a stuck paper or torn bits of paper. Clear jam from the back of all-in-one Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the HP All-in-One.Trying to clear a paper jam from the front of the HP All-in-One can damage the print mechanism. Always access and clear paper jams through the rear door. Gently pull the paper out of the rollers.If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are likely to occur. Replace the rear door. Gently push the door forward until it snaps into place. Press OK to continue the current job. Clear the jam from the automatic document feeder (ADF) Paper can also jam in the automatic document feeder. Follow the steps below to clear a paper jam in the automatic document feeder(ADF) Lift the cover of the automatic document feeder. Gently pull the paper out of the rollers. Reload and test the all-in-one Once you have removed the jammed paper, verify that the all-in-one is still functioning properly. Reload the all-in-one with either plain or photo paper. Print a page from a memory card or the computer. If you have completed all the steps listed above and are still experiencing a problem contact HP to service the product.
Looks like label stuck on the toner cartridge. Easiest solution would be to replace toner cartridge or if you can slowly spin the OPC drum on toner cartridge till you find label NOTE: damage to the OPC drum with affect print quality as well as oil from fingers will affect PQ( print quality)
I tried the Cleaning Kit HP sent me. At the time they didn't mention that it required a direct USB hookup rather than the Network setup I was using.
Another user suggested using Lighter Fluid sprayed on the defective (too hard) paper feed wheels. Crazy solution? Lighter Fluid is mainly Naptha which the user claims softens rubber.
I tried it last night and waited for the fluid to evaporate before plugging the printer in. I really expected the darned thing to go up in flames so I had a pot of water and a blanket nearby as a fire precaution.
Much to my surprise .. the PSC 3210 has been feeding sheets perfectly for the past two days! This is after sitting in a HOT attic abandoned for over a year! I had to replace one ink cartridge which had dried out completely.
I don't know how long this "fix" will continue working but Lighter Fluid is cheap. The PSC 3210 is a quality printer WHEN it prints. It's too bad HP created so much bad will in its customer base because of defective rubber paper feed wheels. I've avoided purchasing HP products for two years now and have warned others to stay away because of this fault with customer service. Instead of replacing the defective rollers in my original printer, they exchanged the printer for a refurbished printer with the same defective rollers!
Check the entire paper processing path as it sound like either the roller gear is not engaging properly to push the paper out of the top, or the output paper path is somehow blocked, like from a label or something else stuck at the top, the roller gear is damaged, or other obstruction.