I have a Brothers intellifax 775. Every time I go to send my faxes, my fax machine feeds the papers through too quickly. I could send through 5 pages and my fax machine still says send pg 1. It just feeds the pages through one directly behind the other w/ no pause to recognize that there are even more pages. Not to mention, the last page's end gets stuck and then the confirmation page says poor line condition. Please help me! I have tried everything I could think of to solve this problem. I work in a doctor's office and we can't send the faxes that we need to until the fax machine is fixed. Thanks!
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Re: pages aren't being sent properly
BUILD UP OF INK ON THE POLLERS AND SOME MACHINE HAVE WHERE YOU CAN SETUP INTERMITTING TIME DELAY INBETWEEN FAXING LETTING THE MACHINE COOL DOWN BETWEEN FAXING AND I HAVE ANOTHER PROGRAM THAT MAY HELP IN THIS MATTER CALL GREENPRINT WORLD.COM
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Actually, when you get more than one paper feeding in at a time, it is almost always the separation pad being worn down. Go here to buy a new sep. pad and tell them Ken from National Cartridge Co. sent you there!
Most likely a fax has been sent or a page copied with 'white out' (Liquid Paper), still wet on the page. As the page feeds over the scanner, (a narrow strip of glass that runs across the width of the page along the feed path) the wet liquid paper comes off on the glass as a thin line and dries. Thereafter, when copying, scanning or sending a fax, the scanner light does not go through the liquid paper streak and the result when printed is a thin vertical line that runs the full length of the page.
If this is your problem: follow the path that the paper travels when sending a fax or making a copy, until you find the scanner (narrow glass strip). Take a clean, soft cloth and a small amount of methylated spirit (or white spirit) and remove the now dried Liquid Paper from the glass. Clean the whole strip ensuring that the glass is left clean and dry.
Printing irregularites on sent faxes are due to spots or a dirty scanner.
Spaces on received faxes are due to a dirty drum, corona wire, or a failing or improperly installed toner cartridge. A new cartridge should be gently shaken back and forth sideways prior to installation.